This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Senior Store Manager and Flagship Store Manager positions are critical to the successful operations of FedEx Office’s largest and most impactful retail stores. You will run and grow your business while maintaining Purple Promise service, operational excellence and leading, developing and coaching your direct reports. Your leadership and passion for results allows the store team to provide solutions to our customers and reach the store financial goals.
Job Responsibility:
Understand and model FedEx Office values to customers and team members
Regularly spend time building and inspiring high performing teams
Coach and teach your team
Regularly work with our largest accounts, complex customer needs and/or serve as a consultative partner
Ensure an exceptional store experience
Take ownership of all store controls including Standard Operating Procedures, financials, safety, security, scheduling and compliance
Customarily and regularly improve all operational and store sales activities
Regularly practice independent judgment, self-management and effective decision-making
Independently prioritize and accomplish multiple leadership tasks
Share ideas and use Quality Improvement tools
Requirements:
Bachelor’s Degree preferred
Minimum High School or GED
4+ years of related (ex. retail, service, hospitality, military) experience
3+ years of supervisory experience
Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel