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Retail Sales

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States , Davenport

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

18000.00 USD / Year ▼
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Job Description:

Mobile Associates bring the T-Mobile brand to life within National Sales partner locations, engaging with customers, meeting quality sales metrics, and providing exceptional service. Responsibilities include onboarding customers, recommending wireless solutions, practicing skills, managing store operations, and building relationships with new and existing customers.

Job Responsibility:

  • Proactively engage with a broad range of customers in a highly-traffic retail environment
  • leverage digital self-serve tools during customer interactions and the onboarding process
  • identify customer needs and use solution-based selling techniques
  • complete training on skills, products, and processes
  • review personal results and stay Customer Ready
  • partner with nearby locations to onboard customers fully
  • perform store operations, opening and closing procedures
  • build rapport, trust and loyalty with customers
  • follow up with customers, capture referrals, manage processes and build relationships with customers
  • perform price overrides for specialty offers
  • support the customer experience from account setup to device support and account servicing

Requirements:

  • High School Diploma/GED
  • 6 months of customer service and/or sales experience in a Retail environment
  • at least 18 years of age
  • legally authorized to work in the United States
  • passionate customer advocate
  • effective at balancing customer experience and performance goals
  • willingness to work alongside peers and store leaders
  • competitive drive and confidence to succeed in a fast-paced sales environment
What we offer:
  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service discounts
  • home internet discounts
  • pet insurance
  • commuter and transit programs

Additional Information:

Job Posted:
April 06, 2025

Employment Type:
Parttime
Work Type:
On-site work
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