Retail Sales Team Leader, IKEA

IKEA

Location:
Australia, Tempe

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

Job Responsibility:

Driving sales performance by understanding our customers’ needs, analysing the local market, and monitoring competition, and acting quickly to prioritise products and services that enhance profitability
Responsible for operational execution of activities and ways of working, while also taking responsibility to continuously improve these locally
Developing comprehensive range knowledge and sharing insights, features, and benefits with customers, team members, and commercial partners to maximise sales
Ensuring a seamless customer experience across channels, acting on customer insights to exceed expectations
Leading and motivating team members, and collaborating with commercial partners, to maintain inspiring, organised, well-stocked retail shops, ensuring the IKEA product range is presented in an engaging way that customers find easy to shop
Consistently analysing sales data to identify opportunities for improvement and implementing strategies to streamline processes and drive business results

Requirements:

Passionate about home furnishings and curious about life at home
Proactive and high-energy, motivated to actively engage with customers to support them in their buying decisions
Skilled in understanding customer behaviour, motivations, and needs, and effectively applying this knowledge to find solutions and drive sales
Experienced leading a team of direct reports (minimum 1 year) including team development - coaching, building competence, managing performance, and creating a talent pipeline for future leadership roles
What we call a ‘restless doer’, adaptable. driven by curiosity, enthusiasm, and a desire to create a better everyday life for the many people
Proactive in seeking ways to simplify processes and reduce unnecessary negative costs to the business
Looking for an opportunity to grow and develop your retail leadership career with IKEA

What we offer:

5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

Job Posted:
August 16, 2025

Expiration:
August 28, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Retail Sales Team Leader

IKEA

Location:Australia, Tempe

Category:Sales

Contract Type:Employment contract