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Retail sales support

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Bath and Body Works

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Location:
United States , Grand Rapids

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness by understanding our customers’ needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.

Job Responsibility:

  • Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge
  • Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations
  • Recover and replenish merchandise on the sales floor to brand standards
  • Process merchandise to be sales floor ready and maintain the back room
  • Assist with floorset execution, window changes, visual presentation, marketing placement, and shipment processing as needed
  • Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked
  • All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds
  • Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations
  • Maintain our values, policies, and procedures

Requirements:

  • Thrives in a customer-first based retail environment
  • Demonstrated sales and customer experience results in a fast-paced environment
  • Effective communication skills, being open to feedback, and the ability to adapt quickly
  • Ability to de-escalate store and customer situations effectively
  • Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays
What we offer:
  • Limited Medical Benefit Plans
  • Dental coverage
  • Vision coverage for frames and eye exams
  • Care benefits with unlimited access to the leading network through Care.com
  • No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)
  • On-demand access to your earned wages through DailyPay
  • 40% merchandise discount and free Bath & Body Works product

Additional Information:

Job Posted:
January 12, 2026

Employment Type:
Parttime
Work Type:
On-site work
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