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The Retail Sales Representative role is responsible for maximizing revenue and ensuring customer satisfaction throughout retail locations in the Lexington/Cincinnati markets. Key responsibilities include training, coaching, and driving sales revenue across Millwork, In-Home, and Pro sales departments. The Retail Sales Representative will manage account relationships and provide support for the full Fiberon/Therma-Tru/Fypon product line.
Job Responsibility:
Drive top‑line sales across multiple product lines within your assigned territory
Take a strategic, opportunity‑focused approach to calling on accounts and identifying meaningful growth opportunities
Lead engaging sales training sessions that highlight brand differentiators and support premium product growth
Build strong relationships with store associates and management to fully own and influence your territory
Ensure new and re‑merchandised stores are set on schedule with the right displays, signage, pricing, and merchandising standards
Grow Pro Business by partnering with Retail Pro Associates and distributor sales teams, supporting focus stores, and participating in key retail Pro‑Events
Support R&R revenue by developing and assisting Retail In‑Home Sales Consultants
Manage travel and expenses responsibly while consistently meeting territory goals
Strengthen distributor partnerships to drive alignment and achieve shared objectives
Collaborate cross‑functionally to shape sales messaging, recommend new products, and support POP updates
Partner with Customer Service to resolve claims and recommend corrective actions
Monitor in‑aisle stock and recommend adjustments that maximize sales
Take on additional projects and responsibilities as needed in our fast‑moving environment
Requirements:
Bachelor’s degree in business, sales, or a related field preferred (not required)
Sales experience preferred
Background in millwork or decking is a plus
Ability to travel overnight 25%–40%
Field‑based role requiring regular daily local travel
Nice to have:
Associate’s degree in Sales or Marketing
Understanding of the sales process and sales cycle
Strong client and customer relationship skills
Experience in building materials preferred
Familiarity with quality processes
What we offer:
Annual bonus plan based on company and individual performance, or a role-based sales incentive plan
Robust health plans
Market-leading 401(k) program with a company contribution