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As a Retail Sales Planning Lead, responsible for optimizing the shopping experience and maximizing retail sales. We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability.
Job Responsibility:
Use knowledge of interior design to provide guidance on layout, color, style and accessories
Utilize specialized knowledge and training to sell specialized home furnishing solutions
Create relationships with customers to identify customer needs and provide support
Apply basic measurement techniques and understanding of planning, design, and construction
Drive repeat visitation to the IKEA stores by ensuring the sales team is customer-centric
Overseeing day-to-day operations when assigned, including opening and/or closing duties
Responsible for a safe and secure work environment
Partner with Safety & Security to ensure adherence to policies and procedures
Ensure implementation of working routines, competence development and follow-up of Commercial Review and Compliance
Performs CMP goods flow and customer handout operations efficiently
Requirements:
3 years' experience
Previous retail selling experience
Experience in a consultative sales environment
Experience leading change initiatives and building new programs in a retail space environment
Experience in designing kitchen and bath preferred
CPR/First Aid Certification is a required condition of employment for this role (Training provided)
Travel is required for this role (25-50% Travel, 2 days per week on avg.)
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