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Retail Sales Planning Lead - Keyholder

United States, Newnan, GA Employment contract 24.12 - 34.07 USD / Hour · Job Posted January 20, 2026
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Job Description

As a Retail Sales Planning Lead, responsible for optimizing the shopping experience and maximizing retail sales.

Job Responsibility

  • Use your knowledge of interior design to provide guidance on layout, color, style and accessories for residential and business customers
  • Utilize specialized knowledge and training to sell specialized home furnishing solutions, such as kitchens, bath, storage systems, and services
  • Create relationships with customers to identify customer needs and provide support before, during and after the sales
  • Apply basic measurement techniques and understanding of planning, design, and construction to ensure customer orders are correct and to specification
  • Drive repeat visitation to the IKEA stores by ensuring the sales team is customer-centric and is focused on providing a great shopping and branding experience
  • Overseeing day-to-day operations when assigned, including opening and/or closing duties for the store
  • Responsible for a safe and secure work environment, including but not limited to escalated customer issues, customer and coworker injuries, first aid/CPR/AED, and emergency protocols
  • Partner with Safety & Security to ensure adherence to policies, procedures, and audits regarding inventory integrity, safety, cash, credit, and check handling procedures, internal controls and internal audit standards
  • Ensure implementation of working routines, competence development and follow-up of Commercial Review and Compliance (ASR) related to the role and functions
  • Prepare, produce, and maintain IKEA Food menu items
  • serve all IKEA Food menu items
  • follow procedures and guidelines for safe food handling, cleanliness and sanitation, and workplace safety
  • Performs CMP goods flow and customer handout operations efficiently using available systems and tools to ensure smooth processes and data accuracy

Requirements

  • 3 years' experience
  • Previous retail selling experience
  • Experience in a consultative sales environment
  • Experience leading change initiatives and building new programs in a retail space environment
  • Experience in designing kitchen and bath preferred
  • CPR/First Aid Certification is a required condition of employment for this role (Training provided)
  • PIC Food Certified (Training Provided)
  • Travel is required for this role. 25-50% Travel

What we offer

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment

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