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Retail Sales & Operations Manager

United Kingdom, Dereham Employment contract · Job Posted July 02, 2026
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Job Responsibility

  • Lead by example, support and enable your frontline team
  • Delivering the agreed target for the Cost of Local Distribution within the local depot
  • Growing sales through implementing national campaign activities, CRM activities, and local growth initiatives
  • Ensure you and your team are engaged and immersed within the local community for further local sales growth

Requirements

  • Establishes exceptional relationships with customers
  • Demonstrable experience of delivering sales and profitability targets, a natural affinity for setting high standards with a relentless focus on providing the best service
  • Experience of leading a team of people, creating culture of engagement, and developing a team to achieve their true potential with a willingness to be 'hands on' in supporting the day-to-day operation
  • Ability to interpret data to determine the key levers to ensure success
  • GCSE or equivalent Maths and English
  • You must have held a UK manual driving licence for at least 2 years

Nice to have

  • Retail, care, hospitality, or own business experience
  • Experience of implementing and compliance with Health & Safety processes
  • Experience of managing employee consultation and implementing change initiatives

What we offer

  • Competitive salary – accredited Living Wage employer
  • 33 days holiday per year, including bank holidays
  • Option to purchase up to 5 additional days holiday per year
  • Discretionary annual bonus scheme
  • Pension scheme - employer matched contributions up to 4%
  • Life assurance scheme worth at least 1x annual salary
  • Free turkey or voucher at Christmas
  • apetito perks scheme including salary sacrifice options and retail discounts

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