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Retail Sales Consultant

https://www.telstra.com.au/ Logo

Telstra

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Location:
Australia, Kotara

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. You will work in a target-driven environment within a team focused on tech and gadgets, helping customers stay connected.

Job Responsibility:

  • Provide an exceptional in-store customer journey
  • identify the products and services customers need to enhance their telecommunications experience
  • showcase cutting-edge tech and gadgets
  • support and provide solutions to customers
  • achieve sales targets and KPIs

Requirements:

  • Experience in a customer-facing role
  • ability to build connections with a variety of new and existing customers
  • ability to develop customised solutions for customers
  • drive to reach and exceed sales targets and KPIs
  • hunger to learn and grow within the role
  • ability to thrive in a fast-paced, busy retail environment while providing excellent customer service
What we offer:
  • Team performance-related commission
  • 30% off Telstra services
  • continuous training
  • Telstra SIM card
  • exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers

Additional Information:

Job Posted:
September 11, 2025

Expiration:
October 12, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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