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Retail Sales Consultant

https://www.telstra.com.au/ Logo

Telstra

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Location:
Australia , Malvern

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Responsibility:

  • Provide an exceptional in-store customer journey
  • collaborate with customers to identify their product and service needs
  • continuously learn and stay updated on the latest tech and gadgets
  • showcase a progressive sales approach and consultative service superpowers to support customers

Requirements:

  • You're able to easily build a connection with a variety of new and existing customers
  • you can quickly develop customised solutions for customers
  • you’ve got a drive to reach (and exceed) sales targets and KPIs
  • you’re hungry to learn and grow within the role (and beyond)
  • you have experience in a customer-facing role
  • you love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service
  • experience in a customer-facing role
What we offer:
  • Team performance-related commission, with your first 2 months guaranteed
  • 30% off Telstra services
  • continuous training from management to enhance your skills and help you grow
  • Telstra SIM card
  • exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers

Additional Information:

Job Posted:
May 27, 2025

Expiration:
June 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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