Retail Sales Consultant Job at Comcast Advertising (Woodbury)

Job Description

We’re looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that’s right for them. Part sales expert, part customer service guru, our consultants know how to knock the socks off customers every time. Crazy about tech stuff? Like learning new things? Happy to help out? Then, get ready – this is your shot at a career with no limits. Whatever you want, we’ve got it: on-the-job-training, wall-to-wall benefits and lots of commission (no cap on earnings).

Job Responsibility

Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience
Providing outstanding customer service with all customer interactions
Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence
Helping customers interpret and clarify their account statements and pay their bills in the store
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests
Acting as brand ambassador to promote Comcast/Xfinity products
Providing expert-level understanding and passion around technology, especially around Comcast products and services
Maintaining detailed sales product knowledge, including competitive information
Contributing to a fun and competitive environment!
Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment

Requirements

High School Diploma or equivalent
Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
Regular, consistent, and punctual attendance
Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly

What we offer

Paid Time off
Physical Wellbeing
Financial Wellbeing
Emotional Wellbeing
Life Events + Family Support
Medical, Dental, and Vision coverage
Comcast XFINITY courtesy services in Comcast serviced areas
Discount tickets to our Universal Resorts
Paid Parental leave
Tuition reimbursement of up to $8,000 (Full Time employees)
Paid Time Off
401K Savings Plan – with up to 6% dollar-to-dollar matching

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Retail Sales Consultant

Job Description

Job Responsibility

Requirements

What we offer

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