Retail Sales Consultant Job at ELEMIS (London)

Job Description

As our Retail Sales Consultant, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis products. Your passion for Elemis and providing exceptional product knowledge to ensure strong sales KPIS are essential in this role. Your organisation and attention to detail will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.

Job Responsibility

To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets
To raise awareness of the Elemis brand and educate clients in the product and range
To participate fully in promotional / PR activity and ensure the success of the promotion and/or event
Ensure products prescribed are appropriate to clients' needs and take into account medical contraindications
To assist the Account Management Team in accurately recording sales figures and stock levels to meet and exceed KPI’s as agreed by the business
To maintain the Elemis counter to the highest standards of cleanliness, hygiene and presentation
Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases
Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company
Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars
To be mindful of Elemis’ sustainability pledge when ordering Testers and Professional grade Products
To be mindful of Elemis’ sustainability pledge when planning and executing Promotional activities, reducing waste wherever possible
To carry out other duties as so requested by management at time to time

Requirements

Proven track record in sales and link selling
Good level and standard of UK/European education or equivalent
Proven sales record
Passionate in achieving results in a target driven environment
Previous experience working with a premium skincare brand with color
Elemis treatment and product knowledge
Knowledge of the Elemis Company philosophy

What we offer

Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
Generous Holiday Allowance, increasing with length of service
Company Pension Scheme
Bonus/Commission Scheme
Healthcare Cash Plan (with Dental)
Employee Assistance Programme for all Associates and their families
Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards

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