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Retail Sales Associate

boyneresorts.com Logo

Boyne Resorts

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Location:
United States , Big Sky, Montana

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Retail Sales Associate at Big Sky Resort, you are the face of our retail operations, welcoming guests, sharing product knowledge, and delivering an exceptional customer experience every day. You play a key role in supporting our dynamic retail environment by engaging with customers, maintaining store standards, and contributing to overall team success. Big Sky’s retail locations offer a wide range of products including ski, snowboard, and bike gear, outerwear, apparel, athleisure wear, gifts, and souvenirs. We are looking for enthusiastic, guest-focused individuals to join our team across locations such as: Lone Peak Logo, Big Sky Cap Co., Candle Bar and the Huntley Trading Post.

Job Responsibility:

  • Greet all guests with a friendly, welcoming attitude and provide excellent customer service throughout their visit
  • Assist customers with product selection, answer questions, and offer upselling opportunities based on current promotions and guest needs
  • Stay knowledgeable about product offerings across all categories, including seasonal equipment and apparel
  • Help drive store sales by contributing to a fun, engaging, and service-focused environment
  • Maintain a clean, organized, and visually appealing sales floor that reflects brand standards
  • Assist with restocking merchandise, setting up displays, and executing merchandising plans
  • Support daily execution of visual and brand standards as outlined in the internal audit processes
  • Accurately process transactions at the point-of-sale system, including sales, returns, and exchanges
  • Follow all company policies and procedures, including safety, cleanliness, and loss prevention protocols
  • Assist with opening and closing procedures, ensuring the store is always “grand opening sharp”
  • Maintain a safe and organized workspace for team members and guests
  • Work closely with fellow team members and store leadership to meet daily goals and provide seamless guest experiences
  • Participate in ongoing training sessions to improve product knowledge and service skills
  • Support store operations by assisting with special projects, promotional events, and seasonal transitions as needed

Requirements:

  • Previous retail or customer service experience preferred, but not required
  • Strong communication and interpersonal skills with a guest-first mindset
  • Ability to work in a fast-paced environment and manage multiple tasks effectively
  • Flexible availability including evenings, weekends, and holidays
  • Able to stand and walk for extended periods
  • Capable of overhead reaching, bending, squatting, kneeling, and lifting up to 55 lbs with assistance
  • Comfortable walking stairs and climbing ladders
  • Able to perform daily maintenance tasks including sweeping, vacuuming, and trash removal
What we offer:
  • FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
  • Discounted vouchers for skiing at Big Sky Resort for friends and family
  • Discounted ski/snowboard rentals with a free team member lesson
  • 25%-50% off F&B and Retail at all Boyne outlets
  • Eligibility for affordable Team Member Housing
  • Lodging discounts for friends and family
  • Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
  • Wellness Day and Eligibility for PTO
  • Monthly team member events

Additional Information:

Job Posted:
January 26, 2026

Work Type:
On-site work
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