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Macy's is an iconic American retail institution that has been a part of the nation's cultural fabric for more than 160 years. Known for its innovative approach and rich traditions, Macy's has established itself as a prominent department store chain offering a wide variety of products that captivate customers throughout the country. From the excitement of the Macy's 4th of July Fireworks to the magic of the Thanksgiving Day Parade, Macy's is more than just a store; it's a story that has touched millions of lives and continues to create memorable experiences for customers and colleagues alike.
Job Responsibility:
Greet customers and create personal connections to encourage repeat visits
Maintain a clean, organized, and inviting sales floor and fitting rooms
Review daily sales goals and stay informed about current promotions and top-selling items
Provide personalized product recommendations based on customer needs and preferences
Use electronic devices and cash register to process transactions accurately
Share loyalty program benefits and ensure a positive checkout experience
Collaborate with teammates to support a productive and respectful work environment
Requirements:
Flexible availability including days, evenings, weekends, and holidays
Regular, dependable attendance and punctuality
Ability to understand and communicate effectively in English
Ability to read and comprehend employment policies and safety rules in English
Physical capability to stand for long periods and lift up to 25 pounds
Ability to perform tasks such as stooping, kneeling, crouching, climbing ladders, and reaching
Good vision including color and depth perception
Comfort using technology such as handheld equipment and cash registers
Nice to have:
High school diploma or equivalent preferred
Previous retail or customer service experience is a plus
Strong communication and interpersonal skills
Basic proficiency with electronic devices and cash registers
Ability to understand and follow employment policies and safety procedures
Team player with a flexible and adaptable approach
Comfortable with sales goal challenges and customer engagement