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Are you a Mandarin speaking Retail Sales Associate, looking for a unique opportunity to sell premium and luxury brands whilst travelling to different parts of the world? Do you have proven experience of providing excellent customer service, creating memorable and immersive experiences, allowing guests to indulge themselves in a creative and enjoyable retail environment? If so, the big question is… are you tired of life on the high street, or have you worked at sea before and want to return? About us: Harding+ is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to ‘make every cruise better’. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 ,2023 and 2025.
Job Responsibility:
Living and working on a cruise ship (you could be anywhere in the world!)
Creating an exceptional and memorable retail experience for guests on board
Maximising sales by promoting a quality range of products through a variety of in-store events
Developing detailed and extensive knowledge of all products as well as the brand culture
Exceeding sales targets and participating in promotional events such as fashion shows and presentations
Requirements:
Strong retail background and knowledge of premium or luxury products
Mandarin speaking
Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
Motivated and driven to achieve sales targets
Proven ability in showcasing luxury items
Adaptable to change and able to work in a high-pressure environment
A strong team player who is goal orientated
What we offer:
Competitive salary and target-based commission structure
Accommodation and meals on board
Necessary visas and seafaring documents to work at sea
Dedicated in-house bespoke training across sales, product and brand