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IKEA Logo IKEA · Sales

Retail Sales Associate - Self serve

United States, Norfolk, Virginia Employment contract 17.58 - 24.83 USD / Hour · Job Posted January 09, 2026
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Job Description

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

Job Responsibility

  • Proactively engage customers in need of assistance, accurately identify their requirements through insightful questioning, and recommend optimal home solutions
  • Build furniture as needed for In Shape As New, Introduction of new products, commercial calendar implementation and remodels
  • Keep the area of responsibility clean, tidy, priced and fully stocked
  • Express enthusiasm for IKEA products by consistently expanding knowledge of their features and benefits. Share this expertise with customers to guide their decision-making, ultimately enriching their shopping experience
  • Understand the store and department action plans. Actively contribute to achieving your department's goals
  • Implement, maintain and change out Add-Ons throughout the store, as needed, to help achieve sales volume, conversion and Gross Margin goals, and promote vitality
  • Optimize sales and maintain profitability by guiding customers toward high-priority and best-selling products
  • Demonstrate the ability to analyze and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability
  • Support the implementation and upkeep of planned commercial activities in, or involving, your range
  • Develop specialized knowledge through training to be able to sell and plan basic modular furniture solutions
  • Contributes to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

Requirements

  • High School Diploma, GED or Equivalent
  • 1 year's relevant work experience
  • Experience in retail, preferably in the home furnishing sector
  • Experience in actively selling through understanding customers and their needs

What we offer

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment
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