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As a Retail Sales Co-Worker II, enhancing the shopping experience and attentive customer service to consistently boost sales
Job Responsibility:
Optimize sales and maintain profitability by guiding customers toward high-priority and best-selling products
Build customer relationships to understand their needs and ensure a positive shopping experience both in-store and remotely
Leverage expertise in IKEA's multi-channel retail offerings, empowering customers to shop seamlessly both in-store and remotely, whenever and however they choose
Utilize fundamental measurement and construction techniques, combined with a thorough understanding of complex modular furniture planning and basic design principles, to create planning solutions that effectively meet customers’ needs
Keep the area of responsibility clean, tidy, priced and fully stocked. Ensure that the IKEA basic merchandising standards are in place to give customers a positive shopping experience
Express enthusiasm for IKEA products by consistently expanding knowledge of their features and benefits. Share this expertise with customers to guide their decision-making, ultimately enriching their shopping experience
Understand the store and department action plans. Actively contributes to achieving your department's goals
Actively offer all the services available in IKEA to help customers make informed choices, which results in a better shopping experience for them
Demonstrate the ability to analyze and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability
Support the implementation and upkeep of planned and commercial activities in, or involving, your range
Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers
Requirements:
2-3 years experience in retail sales, preferably in the home furnishing sector
What we offer:
Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (Must work minimum of 20 hours per week)