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Retail Sales Assistant

Australia, Brisbane · Job Posted February 20, 2026
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Job Description

Part-time role. Must be available for rotating Saturdays. At ResMed we want people to “Awaken their best” by offering solutions to help people get the best night’s sleep possible. This is an excellent opportunity for a Customer Service and or Sales Professional to be part of our talented and dynamic team. As a Retail Sales Assistant/Sleep Coach, you focus on helping people to achieve outcomes with their sleep health. Reporting into the Store Manager you will be a natural communicator with a pride and personal interest in what you do. Our team is small, and our industry is forever evolving, so we’re not a fan of “not my role” type of behaviour – we’re a team, we help each other, and our customers are at the heart of what we do.

Job Responsibility

  • Focus on helping people to achieve outcomes with their sleep health
  • Document and process customer enquiries (product usage, purchases, etc)
  • Find solutions to customer concerns and issues

Requirements

  • Previous experience in a busy, multi-tasking retail role
  • Ability to maintain compassion and remain calm under pressure
  • A strong customer service and sales focus that is always looking for the best outcome for the individual
  • Administrative skills to document and process customer enquiries (product usage, purchases, etc)
  • Strong and adaptable communication skills are a must
  • An active listener with the ability to find solutions to customer concerns and issues

Nice to have

  • Driven to learn new skills
  • Keen to secure a role which offers exposure to an exciting industry that can offer an exciting new career

What we offer

  • Competitive hourly rate + monthly sales incentive
  • Leave entitlement for permanent employees – Pre-purchased Leave scheme, 2 days paid Volunteer leave
  • Health and Wellness – Employee Assistance Program, Private Health Fund Corporate discount, access to best doctors, annual flu vaccine
  • Insurance – Death/Total & Permanent Disablement (within superannuation), Income Protection Insurance
  • Other Benefits – Family and Friends discount on ResMed products, Educational assistance, Novated Car Lease, Tech products discount through ResMed partners

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