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Part-time role. Must be available for rotating Saturdays. At ResMed we want people to “Awaken their best” by offering solutions to help people get the best night’s sleep possible. This is an excellent opportunity for a Customer Service and or Sales Professional to be part of our talented and dynamic team. As a Retail Sales Assistant/Sleep Coach, you focus on helping people to achieve outcomes with their sleep health. Reporting into the Store Manager you will be a natural communicator with a pride and personal interest in what you do. Our team is small, and our industry is forever evolving, so we’re not a fan of “not my role” type of behaviour – we’re a team, we help each other, and our customers are at the heart of what we do.
Job Responsibility:
Focus on helping people to achieve outcomes with their sleep health
Document and process customer enquiries (product usage, purchases, etc)
Find solutions to customer concerns and issues
Requirements:
Previous experience in a busy, multi-tasking retail role
Ability to maintain compassion and remain calm under pressure
A strong customer service and sales focus that is always looking for the best outcome for the individual
Administrative skills to document and process customer enquiries (product usage, purchases, etc)
Strong and adaptable communication skills are a must
An active listener with the ability to find solutions to customer concerns and issues
Nice to have:
Driven to learn new skills
Keen to secure a role which offers exposure to an exciting industry that can offer an exciting new career
What we offer:
Competitive hourly rate + monthly sales incentive
Leave entitlement for permanent employees – Pre-purchased Leave scheme, 2 days paid Volunteer leave
Health and Wellness – Employee Assistance Program, Private Health Fund Corporate discount, access to best doctors, annual flu vaccine
Other Benefits – Family and Friends discount on ResMed products, Educational assistance, Novated Car Lease, Tech products discount through ResMed partners