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Retail Sales Assistant/Driver

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Majestic Wine Warehouses Ltd.

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Location:
United Kingdom , Bishops Stortford

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.

Job Responsibility:

  • Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery
  • Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases
  • Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings
  • Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range
  • Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling
  • Take accountability and pride for the physical appearance and maintenance of your store both internally & externally
  • Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities
  • Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together
  • Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training
  • Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate
  • As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team

Requirements:

  • Excellent time-management, delegation and problem-solving skills
  • Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer
  • Self-motivated, able to thrive when working alone and as part of a team
  • A can-do attitude with a passion for seeing problems through to solutions
  • Adaptable and resilient to meet the ever-changing demands of our business
  • Excellent communication and time management skills
  • Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications
  • Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points
What we offer:
  • Up to 20% staff discount
  • Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
  • Uniform provided
  • Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line
  • Company sick pay scheme

Additional Information:

Job Posted:
March 21, 2026

Expiration:
March 31, 2026

Employment Type:
Parttime
Work Type:
On-site work
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