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Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it's our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience.
Job Responsibility
Create & maintain rapport with the customer understand and meet their needs and deliver a brilliant customer experience
Exceed sales targets both individually and as a team
Approach every interaction with customers as an opportunity to increase revenue and customer experience
Provide expert knowledge of Vodafone products, services, and processes
Always act with good conduct, ensuring customers are given correct and relevant information
Deliver exceptional service and take personal ownership for meeting needs
Meet and exceed individual sales targets and ensure compliance against key metrics
Undertake regular learning and development and align with company and FCA requirements
Always adhere to company and regulatory policies and guideline
Partaking in Vodafone's security vetting process whenever required
Requirements
Level-headed, mature mind-set
Enthusiastic, energetic and driven
Ability to commit to weekend work as well as weekdays