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A growing British sustainable fashion brand is looking for a Retail Sales Advisor to join its boutique store in South West London. The company creates timeless clothing using natural, sustainable fabrics — combining comfort, quality, and style. With successful stores and partnerships across the UK, this is an opportunity to join a respected brand that truly values its people, its customers, and the planet. As a Retail Sales Advisor, you’ll act as a brand ambassador, providing exceptional service and helping customers feel confident and inspired. You’ll work as part of a close-knit team, supporting day-to-day operations and maintaining the store’s high visual standards.
Job Responsibility:
Deliver an exceptional in-store customer experience
Offer styling and product advice tailored to each customer
Manage stock levels, replenishment, and merchandising
Maintain store presentation and visual display standards
Process transactions, returns, and exchanges accurately
Support store opening and closing procedures
Communicate customer feedback to the management and buying teams
Stay up to date with new collections, fabrics, and styles
Requirements:
Previous retail experience within boutique, premium, or fashion environments
Strong customer service skills and a passion for helping people
Confident communicator with a warm, approachable manner
Genuine interest in sustainable fashion and ethical retail
Well-organised, proactive, and detail-oriented
Flexible to work weekends as part of a small team
What we offer:
40% staff discount across all clothing
Discretionary performance-related bonus
23 days holiday plus bank holidays and your birthday off
Company pension scheme
Supportive, inclusive, and ethical work environment
Team events, socials, and opportunities for career development
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