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Retail Sales Advisor

Ireland, Cork Employment contract · Job Posted March 22, 2026
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Job Description

As a Retail Advisor in our Wilton Store, you’ll be at the heart of Vodafone’s customer experience. You’ll play a vital role in helping our customers stay connected by delivering exceptional service and expert advice on our latest products and services. Every day will bring new opportunities to engage with people, solve problems, and drive sales—whether that’s helping someone choose the right plan, resolving a query, or simply making someone’s day a little easier. You’ll take ownership of your customers’ needs from start to finish, ensuring they leave the store feeling valued and supported. You’ll also contribute to the wider success of your team by sharing knowledge, supporting your colleagues, and living our Vodafone Spirit—being customer obsessed, ambitious, and digitally savvy. This is a fast-paced, rewarding role where your energy and commitment will be recognised and where you’ll have the chance to grow your skills and career.

Job Responsibility

  • Be at the heart of Vodafone’s customer experience
  • Play a vital role in helping our customers stay connected by delivering exceptional service and expert advice on our latest products and services
  • Engage with people, solve problems, and drive sales—whether that’s helping someone choose the right plan, resolving a query, or simply making someone’s day a little easier
  • Take ownership of your customers’ needs from start to finish, ensuring they leave the store feeling valued and supported
  • Contribute to the wider success of your team by sharing knowledge, supporting your colleagues, and living our Vodafone Spirit—being customer obsessed, ambitious, and digitally savvy

Requirements

  • Strong background in customer service and a passion for delivering outstanding experiences
  • Confident communicator who can adapt their style to suit different people and situations
  • Self-starter who is energetic, outgoing, and motivated to achieve both personal and team goals
  • Flexible with working hours to support store opening and closing times
  • Team player who enjoys collaborating and contributing to a positive store environment
  • Embraces Vodafone’s values of Speed, Simplicity, and Trust, and is excited to represent our brand every day

What we offer

  • Competitive Commission Structure
  • Learning and Development
  • Exclusive Discounts on Vodafone Products for you, your Family and Friends

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