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Retail Sales Advisor

Greece, Arta Employment contract · Job Posted October 01, 2025
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Job Description

Retail Sales Advisor to join the B2C team as part of the M Energy Customer Solutions Division at the Protergia store in Arta. The role involves ensuring outstanding customer experience, being the first point of contact for customers, offering personalized assistance and expert guidance to help them find products and services that meet their needs.

Job Responsibility

  • Providing personalized customer support
  • Demonstrating excellent product knowledge
  • Understanding customers' needs and offer the appropriate product/service
  • Keep up with sales targets of the store
  • Handling complaints efficiently while maintaining customer loyalty
  • Providing after-sales assistance and resolving issues
  • Following up on customer requests for timely resolution
  • Managing cash transactions securely
  • Organizing store displays and maintaining cleanliness

Requirements

  • 2 years experience in Sales environment
  • Experience in Energy Sector is an asset
  • Continuous Learning, adaptability and attention to detail
  • Strong Problem Solving and Decision-making skills
  • Excellent communication and negotiation skills
  • Proficient in English, both written and verbal

Nice to have

Experience in Energy Sector

What we offer

  • Competitive remuneration package
  • Ticket Restaurant
  • Preferential household electricity plan
  • Group Health Insurance program
  • Pension Plan

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