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Retail Sales Advisor

United Kingdom, Manchester 12.85 GBP / Hour · Job Posted March 26, 2026
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Job Description

Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it’s our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience.

Job Responsibility

  • Deliver a consistently brilliant shopping experience to every customer, every time
  • Approach every interaction with customers as an opportunity to increase revenue and customer experience, using solution-based selling and offering products and services that meet the customer’s needs
  • Focus on getting things right the first time while aiming to exceed your sales goals, both individually and as part of the team
  • Deliver outstanding service and take personal responsibility for meeting each customer’s needs
  • Make it easy for customers by giving clear, accurate, and relevant information so they can feel confident in their decisions
  • Meet and work towards exceeding your sales targets while staying compliant with key metrics
  • Follow all company and regulatory policies and guidelines in line with FCA (Financial Conduct Authority)
  • Provide expert knowledge of Vodafone products, services, and processes and their unique selling points throughout a customer’s relationship with us

Requirements

  • Enthusiastic, energetic and driven
  • Excited around delivering exceptional service to Vodafone customers and take personal ownership for meeting their needs
  • Able to own the end-to-end sales process, with the ability to identify the right opportunities for additional services
  • Provide expert knowledge of Vodafone products, services, and processes
  • Level-headed

What we offer

  • Great pay, bonuses
  • Up to 28 days off plus bank holidays
  • Paid time for charity work
  • Discounts, vouchers
  • Pension plan
  • Amazing learning tools
  • Top-notch parental leave policies

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