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Retail Sales Advisor

United Kingdom, London 27000.00 GBP / Year · Job Posted January 07, 2026
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Job Description

A growing British sustainable fashion brand is looking for a Retail Sales Advisor to join its boutique store in South West London. The company creates timeless clothing using natural, sustainable fabrics — combining comfort, quality, and style. With successful stores and partnerships across the UK, this is an opportunity to join a respected brand that truly values its people, its customers, and the planet. As a Retail Sales Advisor, you’ll act as a brand ambassador, providing exceptional service and helping customers feel confident and inspired. You’ll work as part of a close-knit team, supporting day-to-day operations and maintaining the store’s high visual standards.

Job Responsibility

  • Deliver an exceptional in-store customer experience
  • Offer styling and product advice tailored to each customer
  • Manage stock levels, replenishment, and merchandising
  • Maintain store presentation and visual display standards
  • Process transactions, returns, and exchanges accurately
  • Support store opening and closing procedures
  • Communicate customer feedback to the management and buying teams
  • Stay up to date with new collections, fabrics, and styles

Requirements

  • Previous retail experience within boutique, premium, or fashion environments
  • Strong customer service skills and a passion for helping people
  • Confident communicator with a warm, approachable manner
  • Genuine interest in sustainable fashion and ethical retail
  • Well-organised, proactive, and detail-oriented
  • Flexible to work weekends as part of a small team

What we offer

  • 40% staff discount across all clothing
  • Discretionary performance-related bonus
  • 23 days holiday plus bank holidays and your birthday off
  • Company pension scheme
  • Supportive, inclusive, and ethical work environment
  • Team events, socials, and opportunities for career development

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