Retail Sales Advisor, Metlen Group

Retail Sales Advisor

Metlen Group

Location:
Greece, Peristeri

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are currently looking for a Retail Sales Advisor to join our B2C team as part of our M Energy Customer Solutions Division at the Protergia store in Peristeri. By joining this role, you'll play a vital part in ensuring an outstanding customer experience and contributing to the success of our store. You’ll be the first point of contact for our customers, offering personalized assistance and expert guidance to help them find the products and services that best meet their needs. Your role will be instrumental in achieving sales targets, maintaining high standards of store organization, and ensuring a welcoming and clean environment for all visitors. Additionally, you’ll handle customer complaints efficiently, maintaining loyalty and trust, and providing exceptional after-sales support.

Job Responsibility:

Providing personalized customer support
Demonstrating excellent product knowledge
Understanding customers’ needs and offer the appropriate product/ service
Keep up with sales targets of the store
Handling complaints efficiently while maintaining customer loyalty
Providing after-sales assistance and resolving issues
Following up on customer requests for timely resolution
Managing cash transactions securely
Organizing store displays and maintaining cleanliness

Requirements:

Minimum 2 years of relevant work experience in Sales environment
Experience in Energy Sector is an asset
Continuous Learning, adaptability and attention to detail
Strong Problem Solving and Decision-making skills
Excellent communication and negotiation skills
Proficient in English, both written and verbal

Nice to have:

Experience in Energy Sector

What we offer:

Competitive remuneration package
Ticket Restaurant
Preferential household electricity plan
Group Health Insurance program
Pension Plan

Additional Information:

Job Posted:
May 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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