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Retail Sales Adviser

United Kingdom, Bristol 12.85 GBP / Hour · Job Posted January 21, 2026
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Job Description

You will join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work. Be a part of VodafoneThree Consumer Operations, where delivering exceptional customer experiences is at the heart of everything we do. From supporting our customers across multiple sales and care channels to driving operational excellence and digital transformation, we work to enhance every interaction. This is where innovation meets service, and where your impact can make a real difference.

Job Responsibility

  • Connect with customers in a genuine way understanding their needs
  • Make every interaction a positive experience
  • Focus on getting things right the first time
  • Aim to exceed sales goals, both individually and as part of the team
  • Boost customer satisfaction
  • Add value by offering smart, tailored solutions
  • Deliver outstanding service
  • Take personal responsibility for meeting each customer’s needs
  • Give clear, accurate, and relevant information
  • Meet and work towards exceeding sales targets
  • Stay compliant with key metrics
  • Follow all company and regulatory policies and guidelines in line with FCA
  • Provide expert knowledge of Vodafone products, services, and processes and their unique selling points

Requirements

  • Level-headed
  • Provide expert knowledge of Vodafone products, services, and processes
  • Enthusiastic, energetic and driven
  • Excited around delivering exceptional service
  • Take personal ownership for meeting customer needs
  • Able to own the end-to-end sales process
  • Ability to identify the right opportunities for additional services
  • Subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards

What we offer

  • Great pay
  • Bonuses
  • Up to 28 days off plus bank holidays
  • Paid time for charity work
  • Discounts
  • Vouchers
  • Pension plan
  • Amazing learning tools
  • Top-notch parental leave policies

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