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Retail Safety Manager

United States, Cuyahoga County · Job Posted April 16, 2026
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Job Description

The Retail Safety Manager is responsible for developing, leading, and sustaining a strong culture of safety across all Heinen’s retail and corporate operations. This role provides strategic and operational leadership by designing preventative safety programs, training associates, and embedding safety as a shared responsibility at every level of the organization. In addition, the Retail Safety Manager ensures compliance with all applicable regulatory requirements through audits, risk assessments, incident investigations, and ongoing oversight. Success in this role requires balancing long-term safety culture development with hands-on execution to protect associates and customers, support operational excellence, and minimize organizational risk.

Job Responsibility

  • Ensure compliance with all applicable state, federal, and local safety regulations, including OSHA (Department of Labor) and emergency services requirements
  • Develop, implement, and maintain personal safety policies and procedures tailored to retail and corporate environments
  • Partner with store leadership to design and support core safety programs
  • Identify high-risk departments and implement targeted procedural improvements and training initiatives
  • Lead proactive safety conversations, coaching sessions, and field engagement to foster ownership and accountability among store teams
  • Collaborate closely with store safety champions and leadership on location-specific and companywide safety initiatives
  • Design and implement programs that promote safe behaviors and reinforce a strong safety-first mindset
  • Maintain subject matter expertise and a visible, “boots-on-the-ground” presence across store operations
  • Educate associates and leaders on their role in shaping safety culture
  • Model expected behaviors through regular safety walkthroughs, audits, consistent communication, and timely decision-making related to safety concerns
  • Conduct comprehensive retail safety risk assessments and audits
  • Ensure store operations and job aids align with equipment manuals, OSHA standards, and public safety best practices
  • Maintain accurate inspection records, safety documentation, and compliance reports for all locations
  • Serve as the primary point of contact for associate and customer incident reporting, investigation, and case management
  • Analyze incident reports, near-miss data, and injury/claims trends to identify systemic issues and prioritize corrective actions
  • Lead and train teams on root cause analysis methodologies, including 5-Why assessments
  • Partner with Learning & Development and cross-functional teams to deliver core safety training for store associates
  • Provide ongoing compliance training and department-specific safety education as needed
  • Collaborate with Facilities Management to ensure safe operation, inspection, and maintenance of fire suppression systems, emergency lighting, and related infrastructure
  • Serve as a safety subject matter expert during the procurement, installation, and training of new equipment and facility maintenance initiatives

Requirements

  • Bachelor’s degree in occupational safety & health, Environmental Health & Safety, or a related field
  • 3–5 years of safety experience preferred, ideally within a high-volume, multi-site retail, grocery, or service industry environment
  • Professional certifications such as ASP, CSP, or OSHA 30 (General Industry) strongly preferred
  • Strong knowledge of OSHA General Industry standards, ergonomics, and applicable public health and safety regulations
  • Solid understanding of Workers’ Compensation practices and procedures
  • Demonstrated ability to lead through influence with strong interpersonal and communication skills
  • Proven problem-solving skills with the ability to assess diverse environments and develop practical solutions
  • Excellent verbal and written communication skills with the ability to build effective working relationships
  • Self-motivated and able to work independently with minimal supervision

What we offer

  • competitive compensation
  • professional development and leadership training programs
  • paid time off
  • flexible scheduling designed to promote a healthy work-life balance

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