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Join a growing global fashion icon! Lovisa is fast-fashion Retail. Lovisa is global, and its growth is infectiously energetic.
Job Responsibility:
The achievement of Sales Growth on Last Year by providing outstanding Customer experience in all stores
Effective Store visits. Evaluate the performance of the Store Manager, utilizing the reports available and set clear objectives to achieve Lovisa directives and benchmarks.
Ensure communication, through morning calls, written action plans, LOLA notices and one-on-one meetings is clear and consistent, with an aim to coach and develop your Team.
Recruit passionate and Customer focused Team to develop and succession plan through Lovisa.
Reduce unnecessary costs, through effective rostering - the right people at the right time.
Focus on reducing internal and external shrinkage by ensuring Store Managers and Team follow the Lovisa Security Manual and Loss Prevention best practice.
Requirements:
3 years or more experience in a management position within a Retail or Customer/Sales focused industry
Proven ability to multi-site manage in a fast paced, high-volume environment
Demonstrated understanding of Customer experience and continually improving this to achieve results
Flexibility and desire to travel interstate and/or internationally based on the needs of the business
This role will look after the Cape Town region, successful candidate needs to based in Cape Town
Personable, approachable and a great coach. Be there for your Team.
Time management. Meet all deadlines requested by your Team, Peers, Department Heads and Managers.
Attuned and committed to the Lovisa Culture Commitments and this is displayed at all times through leadership, behaviors, attitude and actions
What we offer:
We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.