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Retail Program Manager

United States, menlo park · Job Posted January 06, 2026
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Job Responsibility

  • Create strong partnerships with Sales Leadership, Visual Merchandising, CMMs, CS&P Integrated Marketers, International Marketers, Channel Leads, Product Marketing Managers, internal creative teams and external agencies
  • Reports directly to the Program Lead, Retail
  • Partner with the Creative leads for day-to-day creative needs at an initiative and project level
  • Orchestrate how creative projects fit within the wider business portfolio through the lens of objectives, impact, risks and resources
  • Prioritize competing needs with good reasoning and viable solutions across multiple teams and projects
  • Build and optimize systems, tools and standards that improve creative production within the organization
  • Coordinate the wider team to ensure successful communication and delivery of various marketing launches
  • In partnership with Creative and Visual Merchandising, manage agency relationships for large scale creative campaigns
  • In partnership with Channel Leads, and Creatives manage the development of always-on programs that exist outside of a campaign framework specific to 3P Retail
  • Manage workflow for inbound and outbound projects, Retail production budgets and approvals, requirements for strategic sourcing and procurement, and the development of high-quality assets, often with tight deadlines
  • Maintain brand integrity across all project deliverables, working closely within Design, Legal and Product guidance
  • Mobilize the team towards forward progress, action, and results by anticipating needs and removing obstacles.

Requirements

  • 3-4+ years client-facing experience within a creative agency, large production studio and/or client-side in a digital product marketing company focused on 3P Retail
  • Experience in cross-functional collaboration, organizational design and systems planning
  • Creative operations experience in setting priorities, problem-solving, multi-tasking, and negotiation
  • Experience in creative planning and development, production, editorial, finishing and delivery/trafficking
  • Experience across major creative channels and large-scale integrated creative campaigns. This may include but not be limited to: 3P Retail and all content creative needs such as live action, banner executions, social, influencer, CRM, 3P PDPs and other 3P Retail opportunities.
  • US Citizen, GC Holders or Authorized to Work in the U.S.

Nice to have

  • 5-8+ years client-facing experience within a creative agency, large production studio and/or digital product marketing company focused on Retail
  • Experience with additional creative channels. This may include but not be limited to: print, out of home and/or experiential workstreams
  • Experience working with a large, global tech company
  • Experience working as a cross-functional manager within a fast-paced, often ambiguous, start-up environment.
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