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Retail Product & Services Manager

vodafone.com Logo

Vodafone

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Location:
Greece , Athens

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Retail Product & Services Manager is a senior leadership role responsible for defining and delivering Vodafone’s retail proposition across devices, accessories, and technology-related services. The role leads a large, multidisciplinary team (20+ FTEs) and owns the end-to-end commercial performance of retail products and services. It plays a critical role in positioning Vodafone as a destination for technology, ensuring strong execution across retail channels and a compelling, differentiated customer experience. This is a high-impact role combining team leadership, commercial ownership, retail marketing, and operational control, with direct influence on revenue, margin, and in-store performance.

Job Responsibility:

  • Define and deliver Vodafone’s retail proposition across devices, accessories, and technology-related services
  • Lead a large, multidisciplinary team (20+ FTEs)
  • Own end-to-end commercial performance of retail products and services
  • Position Vodafone as a destination for technology
  • Ensure strong execution across retail channels and a compelling, differentiated customer experience
  • Define and execute retail products and services strategy
  • Own full commercial performance and P&L
  • Drive retail marketing and customer experience excellence
  • Lead services development, purchasing, and cross functional alignment

Requirements:

  • 8-12+ years of experience in retail, commercial, product, or marketing roles with proven experience leading large teams (15–20+ people), including managers
  • Strong track record of P&L ownership and delivering commercial results
  • Deep understanding of retail business dynamics (products, merchandising, sell-out drivers) combined with solid understanding of purchasing, supply chain, and stock management principles
  • Experience in consumer electronics, telco, or technology-driven environments is highly desirable
  • Strong leadership, communication, and stakeholder management skills
  • Strategic thinking combined with hands-on execution capability, high level of ownership, accountability, and results orientation

Nice to have:

Experience in consumer electronics, telco, or technology-driven environments

What we offer:
  • Award-winning work environment - certified #1 Top Employer in Greece
  • Competitive pay, bonus & remuneration package
  • Private Health & Medical Insurance
  • Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
  • Unlimited connectivity with our mobile, landline and Vodafone TV services
  • Unlimited access to learning resources and trainings
  • Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
  • Remote work equipment to help you create a comfortable, ergonomic workspace at home
  • Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
  • Extra days off: Vodafone Day, Family Day, Volunteering Day
  • Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
  • Special employee offers and discounts

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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