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This hybrid position will be located at our Corporate Office in Camp Hill, PA. Expectations for hybrid in-office schedule is three days a week, typically Tuesday, Wednesday, and Thursday. Foot Locker, Inc. is hiring a Retail Payments Specialist to join our Accounting team! The Retail Payments Specialist is responsible for assisting with day-to-day armored car operations across North America. This position collaborates regularly with our internal banking team, field teams, and loss prevention team along with our armored car vendor partners to ensure operational efficiency.
Job Responsibility:
Monitor, track, and address day-to-day armored car operations such as missed pickups and change order discrepancies
Create and manage cases in external vendor platforms for cash-in-transit concerns and follow up as necessary
Address ServiceNow tickets submitted by the store teams relating to safe issues and missed pickups
Work with the banking team to track outstanding claims
Export reporting from external vendor platforms
Participate in weekly/monthly meetings with our armored car vendors
discuss concerns as necessary
Assist the department on other operational tasks
Requirements:
Minimum education requirement: High School Diploma or equivalent
Prior experience in an operations role helpful
Proficient in Microsoft Office Suite products (i.e. Word, PowerPoint, and especially Excel)
Excellent verbal and written communication and organizational skills
Proficient computer use experience and ability to learn new software and systems
Detail-oriented and organized
Ability to work both independently and collaboratively
Proactive, adaptable, and committed to delivering results