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Retail Partnerships Coordinator

United Kingdom, London Employment contract · Job Posted May 05, 2026
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Job Description

The Retail Partnerships Coordinator role is an exciting opportunity to join our fast paced, energetic business and help us deliver our ambitious global growth plans with our mission to accelerate sustainable change across the jewellery industry. This position will be responsible for all operational functions to drive revenue and profit across global partners such as Selfridges, Farfetch, Zalando and John Lewis. They will champion the implementation of commercial best practices and guidelines within each account, working cross-functionally with internal business stakeholders (marketing, merchandising, brand) to maintain long lasting partner relationships and delivering results with pace.

Job Responsibility

  • Manage product setup / updates: Coordinate the end-to-end onboarding of new products for retail partners, ensuring accurate data, assets and pricing are globally aligned and in keeping with the global calendar
  • Stock / rangebook management: Monitor and help maintain stock targets across partner accounts, flagging risks to availability and working cross-functionally with merchandising and logistics to resolve issues proactively
  • Account Administration: Manage day-to-day administrative tasks across partner accounts and maintaining up-to-date records in internal systems
  • Process & Standards: Support the continuous improvement of partner processes and ways of working, identifying opportunities to improve efficiency and consistency across account management
  • Produce clear, accurate weekly trading reports covering sell-through, stock performance, and account health to support commercial decision-making
  • Develop a strong understanding of account performance and trading dynamics, using data to identify trends and contribute constructively to team conversations about priorities and opportunities
  • Act as a reliable point of contact for retail partners on operational queries, responding promptly and professionally to maintain strong working relationships
  • Prepare materials and data packs ahead of all account meetings, with a high level of detail presented through a commercial lens
  • Support the execution of partner marketing campaign activations, liaising with Monica Vinader brand team and account contacts to ensure campaigns are delivered on schedule with impact
  • Manage successful clearance channels for the business via sample sale partners / seasonal off-price events
  • Exploring the role of AI in streamlining marketplace management
  • Supporting ad-hoc partner field visits to achieve successful launches and maintain ongoing brand standards

Requirements

  • Excellent communication and relationship building skills
  • a team player with a collaborative attitude, and strong willingness to learn
  • adept at managing multiple priorities with meticulous attention to detail
  • a passion for getting things done with a process-driven, efficiency based mindset
  • the ability to work under pressure in a dynamic environment to deliver commercial goals
  • strong sense of accountability and ownership, sound decision-making and the ability to quickly identify problems and implement solutions
  • operational experience working with concession / wholesale / marketplace partners for a premium brand
  • skilled in Excel / Sheets
  • ability to document your authorisation to work in the United Kingdom

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