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Retail Optical Assistant

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Vision Express

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Location:
United Kingdom , Sunderland

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Category:
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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Where customer service meets premium eyewear and medtech innovation. Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance. With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business.

Job Responsibility:

  • Deliver confident personalised customer service and product advice
  • Learn to adjust frames, assist with fittings, and carry out minor repairs
  • Support pre-screening eye tests using the latest optical technology
  • Keep the store running smoothly with admin and support tasks

Requirements:

  • Confident engaging with customers and recommending products
  • Passionate about eyewear, style, and comfortable with digital tools
  • Positive team player with a can-do attitude
  • Strong communicator who listens and understands customer needs
What we offer:
  • Free eyewear (up to £550 annually) from day one
  • 33 days holiday with buy/sell options
  • Family & friends discounts + free eye tests
  • Employee wellbeing support
  • Opportunities to support global vision through the OneSight Foundation

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Parttime
Work Type:
On-site work
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