This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Retail Manager – Multi-Site. We are seeking an experienced Retail Manager to lead and develop our retail operations across five sites, including restaurants, coffee shops, vending, smart markets, and hospitality/events. You’ll be responsible for operational performance, commercial delivery, and brand standards, ensuring a high-quality, customer-focused experience while driving sales, gross profit, and efficiency. Working on a 5/7 rota, you will also act as the senior operational lead on weekends, supporting seamless collaboration and resilience across the wider operational team.
Job Responsibility:
Lead multi-site retail operations, ensuring compliance with brand, health & safety, allergen, and food hygiene standards
Deliver high-quality, customer-focused services while driving sales, gross profit, and operational efficiency
Manage budgets, labour, stock, and resources to ensure value for money and operational continuity
Lead, develop, and motivate retail teams, ensuring effective training, HR compliance, and high performance
Implement service improvements, monitor KPIs, and participate in audits to drive continuous improvement
Act as the main point of contact for stakeholders and support performance reporting and governance
Contribute to new projects, innovation, and sustainability initiatives, including Net Zero commitments
Requirements:
Experience managing multi-site retail operations, branded outlets, or franchises
Track record of driving sales, gross profit, and operational improvements
NVQ Level 3 (or equivalent) and experience in a similar management role
Strong commercial awareness, contract knowledge, and KPI management experience
Excellent leadership, communication, and stakeholder management skills
Food Safety Level 4 and enhanced DBS clearance (or ability to obtain)
Results-oriented, adaptable, and committed to delivering high standards in a complex environment