Retail Operations Manager Job at Randstad (Kuala Lumpur)

Retail Operations Manager

Retail Manager – Multi-Site. We are seeking an experienced Retail Manager to lea...

Location

United Kingdom , Watford

Salary:

Not provided

14forty

Expiration Date

Until further notice

Requirements

Experience managing multi-site retail operations, branded outlets, or franchises
Track record of driving sales, gross profit, and operational improvements
NVQ Level 3 (or equivalent) and experience in a similar management role
Strong commercial awareness, contract knowledge, and KPI management experience
Excellent leadership, communication, and stakeholder management skills
Food Safety Level 4 and enhanced DBS clearance (or ability to obtain)
Results-oriented, adaptable, and committed to delivering high standards in a complex environment

Job Responsibility

Lead multi-site retail operations, ensuring compliance with brand, health & safety, allergen, and food hygiene standards
Deliver high-quality, customer-focused services while driving sales, gross profit, and operational efficiency
Manage budgets, labour, stock, and resources to ensure value for money and operational continuity
Lead, develop, and motivate retail teams, ensuring effective training, HR compliance, and high performance
Implement service improvements, monitor KPIs, and participate in audits to drive continuous improvement
Act as the main point of contact for stakeholders and support performance reporting and governance
Contribute to new projects, innovation, and sustainability initiatives, including Net Zero commitments

Fulltime

Senior Merchant Operations Manager, Retail Integrations & Aggregators

Grocery & Retail is a fast-growing startup within Uber that enables consumers to...

Location

United States , Chicago; New York; San Francisco

Salary:

118000.00 - 145500.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

5+ years of professional experience in a related field (GTM strategy, analytics, tech, operations)
Proficiency within Excel/Google Sheets
Proficiency within SQL
Bachelor's degree

Job Responsibility

Operational Ownership of Aggregator Integrations: Own end-to-end operational workflows post-partnership (i.e., account creation, storefront configuration, and integration QA)
Ensure integration processes are scalable, reliable, and fast to deploy for new merchants
Operational Insights & Tooling: Build dashboards and tracking to monitor merchant and aggregator performance
Use data and field insights to identify friction and drive improvements
Merchant Performance & Growth via Aggregators: Maximize GMV and merchant success from aggregator channels
Identify and drive improvements in conversion, uptime, menu quality, and order flow
Speed to Launch: Reduce time to get new merchants live via integrations
Build repeatable processes to accelerate onboarding at scale
Cross-Functional Execution: Partner with Product, Business Development, and Integrations teams to translate partnership agreements into operational reality
Act as the operational lead ensuring clean handoffs from partnership through execution

What we offer

Bonus program
Equity award
401(k) plan
Various benefits

Fulltime

Senior Retail Operations Manager

About the Role Senior Retail Operations Manager - Excel London | Full-Time / Per...

Location

United Kingdom , London

Salary:

46000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

A natural ability to motivate and manage staff to deliver exceptional service delivery – previous experience at F&B management level
Confidently able to manage a mixture of Restaurant and ‘Grab and Go’ retail catering outlets but with a lean towards Restaurant Management (we will need to adapt for In-Hall / grab and go)
Likely to be working in a high street restaurant / pub environment and / or a major sporting or events venue
Positive and passionate focus on food – a natural flare for hospitality
Comfortable working within brand guidelines to deliver results
Experience in fast pace food outlets
Excellent communication skills
Exudes confidence, energy and charisma
Flexible and agile in approach
Calm and structured approach

Job Responsibility

Delivery of consistent and exceptional service standards to achieve and ideally exceed agreed unit targets and grow our reputation for legendary customer service
Regular monitoring and development of each outlet within your remit, ensuring that the ‘look and feel’, food quality and presentation, team members, stock and hygiene checks are all of exceptional standards
Ensure that all outlets are open on time, set to, and operate consistently high brand standards within defined area
Report maintenance issues
Follow all stock control requirements, ensure proper cash handling procedures are followed and investigate all cash discrepancies thoroughly
Share and act on client, customer and team member feedback continually
React to open or close due to continued busy periods
To ensure all paperwork is filled in and correct and returned to the correct department on a daily basis
To ensure that team leaders and staff are following correct food, health and safety policies as set out
To ensure that all team members are following the correct SOP in regards to cash handling

What we offer

Competitive salary with bonus and full company benefits
23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
Mental health support: 24/7 Employee Assistance Programme
Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave
Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
Development opportunities: Professional subscriptions, ongoing training and structured career pathways
Meals on duty included

Fulltime

Assistant Retail Operations Manager

The Assistant Retail Operations Manager supports the area retail managers to ens...

Location

United States , Lisbon

Salary:

Not provided

Heritage Cooperative

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, operations, agriculture, or related field
3-5 years of retail, operations, or supervisory experience
Strong organizational, communication, and leadership skills
Ability to analyze data and support operational decision-making
Proficient in Microsoft suite specifically Excel, Word and PowerPoint
Ability to travel between retail locations frequently
Prior experience with KPIs, budgets, PNL and expense management

Job Responsibility

Serve as a positive representation of Heritage Cooperative’s Core Values
Provide Superior Customer Service
Highest Standards of Integrity and Trust
Continuous Improvement
Being a Good Partner
Develop reports to monitor store progress utilizing operating systems
Help stores develop plans and programs to develop consistent country store merchandising standards
Clearly and concisely communicate business and store objectives to area leaders
Communicate business activities, objectives and required contributions to targets
Drive and maximize sales performance through the retail locations

What we offer

Medical, Dental, and Vision Insurance
Company Paid Life and AD&D Insurance
Company Paid Short-Term and Long-Term Disability
Paid Holidays, Sick, and Vacation Time
401k with Company Match after 6 months
Farm Bureau Membership
Profit Sharing

Fulltime

Manager Retail Operations

The Retail Operations Manager supports North American retail store operations, e...

Location

United States , Portland

Salary:

Not provided

Adidas

Expiration Date

Until further notice

Requirements

Bachelor’s degree from a four-year university preferred, ideally in Business or a related field
5+ years of retail experience, preferably in the fashion or sporting goods industry
3–5 years of experience managing projects and operations, ideally related to process or program implementation
Experience in a retail store environment is required
Ability to work and travel as business demands, including overnight, weekends, holidays, up to 25% travel, including international travel
Ability to alternate between sitting and standing for extended periods

Job Responsibility

Develop and maintain implementation and communication plans for inventory management initiatives, ensuring successful execution with senior leadership
Serve as the business owner for in-store inventory management systems and processes, ensuring they meet daily operational requirements
Manage the backlog of system and process enhancements to continuously improve operational efficiency, accuracy, and scalability
Create actionable deliverables, including implementation plans, workback schedules, impact assessments, readiness plans, and success metrics/KPIs
Build and maintain strong, collaborative relationships with local and global stakeholders, vendors, and customers
Lead, develop, and manage the Business Solutions and Retail Data teams, including hiring, training, performance management, and coaching to ensure accountability and high-quality output
Oversee retail data integrity initiatives, providing accurate, timely, and actionable store-level data to support operations and decision-making
Contribute to global change initiatives, sharing expertise and best practices while coaching regional and global teams
Participate in global networks and cross-functional programs to support strategic operational initiatives

Fulltime

Senior Manager, Retail Performance & Operations

The Senior Manager, Retail Performance and Operations is responsible for leading...

Location

United States , New York

Salary:

140000.00 - 150000.00 USD / Year

Thelios SpA

Expiration Date

Until further notice

Requirements

10+ years of progressive leadership experience in luxury retail management, preferably within eyewear, jewelry, or high-end fashion
Proven track record of developing and executing successful retail strategies in a competitive luxury environment
Strong leadership capabilities with demonstrated experience building, inspiring, and developing high-performing teams
Strong business acumen, including financial management, sales forecasting, and operational optimization
Excellent communication, influencing, and stakeholder management skills
Strategic thinker with an entrepreneurial mindset and a passion for luxury retail and brand storytelling
Strong analytical skills with the ability to translate data into actionable insights
Commitment to fostering diversity, equity, and inclusion within the workplace and business decisions
Flexibility to travel extensively and work evenings or weekends as business needs require

Job Responsibility

Define and implement retail strategies to drive sales growth, profitability, and market share across all store locations
Analyze market trends, client behavior, and competitive landscape to identify opportunities for growth and performance optimization
Partner cross-functionally across departments and channels to ensure alignment of retail strategies with overall brand objectives
Identify opportunities for retail expansion, including new store openings and strategic market development
Build and maintain strong relationships with key stakeholders, landlords, and partners to support retail performance and growth
Build, lead, and develop a high-performing retail team across all locations, fostering a culture of excellence, accountability, and client-centricity
Provide ongoing coaching, training, and performance management to store leaders to support their growth and success
Drive talent development, succession planning, and retention strategies to ensure a strong leadership pipeline
Foster an inclusive and collaborative work environment that promotes engagement and continuous improvement
Ensure the highest level of client experience is consistently delivered across all retail locations, reflecting the brand’s luxury positioning

What we offer

medical insurance
bonus structure
paid time off
holiday pay
401k

Fulltime

Retail Service & Operations Manager

Lead with Purpose. Drive Service and Operational Excellence. Goodwill Southern C...

Location

United States , La Quinta

Salary:

18.50 USD / Hour

Goodwill

Expiration Date

Until further notice

Requirements

2–4 years of supervisory experience in retail or a customer-focused operations role
Proven ability to manage performance, drive results, and coach diverse teams
High school diploma or GED required
college coursework preferred
Strong communication, problem-solving, and organizational skills
Experience with POS systems, Microsoft Outlook, Excel, and HRIS/timekeeping systems

Job Responsibility

Partner with the Site Manager to achieve store goals in sales, production, customer service, payroll, safety, and expense control
Act as Manager-on-Duty, overseeing store operations including opening, closing, and cash management
Lead, train, and coach Ambassadors to deliver exceptional customer and donor experiences that reflect our RISE values (Respect, Integrity, Service, Excellence)
Maintain compliance with safety, loss prevention, and operational standards
Oversee merchandising, colorizing, signage, and sales floor presentation to meet company guidelines
Support donation processing, backroom organization, and production goals
Assist with GATR/GADD, CRM programs, and other engagement initiatives
Ensure the store environment is clean, safe, and aligned with brand standards
Work flexible shifts, including nights, weekends, holidays, and occasional nearby location support

What we offer

Mission-driven culture with purpose and community impact
Opportunities for growth within a thriving retail enterprise
Collaborative, values-based environment that recognizes and rewards excellence

Fulltime

Retail Security Operations Account Manager

Allied Universal is looking to hire a Retail Account Manager. The Account Manage...

Location

United States , Philadelphia

Salary:

89008.00 - 99008.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Four year degree in Criminal Justice, Business Administration or related field
Previous Contract Security, facilities management, military or law enforcement experience
At least 2 years of business management/operations/supervisory experience (depending on size/scope of client)
Ability to develop and grow customer relationships
Experience in hiring, developing, motivating and retaining quality staff
Outstanding interpersonal and communications skills required
Ability to work in a team-oriented management environment with the ability to work independently
Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
Previous payroll, billing and scheduling experience preferred
Ability to work in a team-oriented management environment while having an entrepreneurial attitude

Job Responsibility

Supervise the day to day security operations of an assigned client site
Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
Ensure the client site is provided with high quality security services to protect people and property
Build, improve and maintain effective relationships with both client and employees
Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
Ensure all required reporting and contract compliance requirements are met
Assure regular communication of issues or program with Client
Handle any escalated security issues or emergency situations appropriately
Other management responsibilities as determined by Client or District Manager
Communicate staffing needs via Requisition Form

What we offer

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly
unused vacation is only paid out where required by law

Fulltime

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Retail Operations Manager

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