Retail Operations Manager Job at ExtraCare (Coventry)

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Retail Operations Manager

ExtraCare Charitable Trust are looking for a Retail Operations Manager! As part ...

Location

United Kingdom , Coventry

Salary:

36000.00 - 42000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

June 19, 2026

Requirements

Strong retail experience with a track record in managing bought-in goods and supplier relationships, and a good understanding of store operations and the wider sector
Excellent communicator, able to translate complex information into clear, practical guidance and deliver messages across multiple channels
Confident working with stakeholders at all levels and managing multiple projects
Commercially focused, customer-driven, and results-oriented, with a strong emphasis on profitability and continuous improvement
A positive, solutions-focused leader who can influence change, adapt their style, and coach others to achieve strong performance
At giving and receiving feedback and strives to shift perceptions and mind-sets and provide more options for those they work with
Highly competent in converting technical / business language into simple ‘retail speak’ to ensure that all communications are delivered successfully

Job Responsibility

Lead bought-in goods and online sales strategy to drive income growth
Responsible for sourcing and developing product ranges, managing suppliers, and expanding retail offerings
Oversee stock planning, allocations, pricing, promotions, and markdowns to maximise sales and margin
Support retail teams with stock control processes and best practice, while improving online sales through clear policies, standards, and guidance
Develop and maintain procedures to ensure strong governance, compliance, and operational efficiency across the retail estate
Oversee health and safety, risk assessments, and statutory compliance, working with contractors to maintain safe environments and cost-effective services
Manage maintenance programmes, records, and systems, ensuring data accuracy and GDPR compliance
Continuously review processes to drive improvement, control costs, and deliver best value through effective supplier and contractor management
Lead and develop the Retail Operations team, including administration and Gift Aid functions
Work closely with stakeholders to deliver operational projects and initiatives with clear communication that supports strong in-store execution

What we offer

25 days annual leave, plus bank holidays
Contributory pension (up to 9%)
Buy and sell holiday
Free life insurance
Cycle2work scheme
Attendance reward
Free use of on-site location gyms

Fulltime

Retail Operations Manager

We are looking for a dynamic and results-driven Retail Operations Manager to ove...

Location

Malaysia , Kuala Lumpur

Salary:

8000.00 - 12000.00 RM / Month

Randstad

Expiration Date

July 26, 2026

Requirements

Minimum 5–8 years of experience in retail operations, with at least 2–3 years in a managerial role
Proven track record in managing multiple stores and driving sales growth
experience
5 years
skills
no additional skills required
qualifications
no additional qualifications required
education
Bachelor Degree

Job Responsibility

Oversee daily operations across assigned retail stores to ensure smooth and efficient execution
Drive sales performance and achieve business targets through strong planning and execution
Monitor KPIs, analyze sales data, and implement actionable strategies to improve performance
Lead, coach, and develop Store Managers and frontline teams to build a strong sales culture
Ensure consistent implementation of SOPs, VM standards, and brand guidelines across all stores
Manage manpower planning, staff productivity, and cost control
Identify operational gaps and continuously improve processes to enhance customer experience
Collaborate with internal stakeholders (Marketing, Merchandising, HR) to support business initiatives
Conduct regular store visits, audits, and performance reviews

Fulltime

Retail Operations Manager

We are looking for a dynamic and results-driven Retail Operations Manager to ove...

Location

Malaysia , Kuala Lumpur

Salary:

8000.00 - 12000.00 MYR / Month

Randstad

Expiration Date

June 13, 2026

Requirements

Minimum 5–8 years of experience in retail operations, with at least 2–3 years in a managerial role
Proven track record in managing multiple stores and driving sales growth
experience 5 years
skills no additional skills required
qualifications no additional qualifications required
education Bachelor Degree

Job Responsibility

Oversee daily operations across assigned retail stores to ensure smooth and efficient execution
Drive sales performance and achieve business targets through strong planning and execution
Monitor KPIs, analyze sales data, and implement actionable strategies to improve performance
Lead, coach, and develop Store Managers and frontline teams to build a strong sales culture
Ensure consistent implementation of SOPs, VM standards, and brand guidelines across all stores
Manage manpower planning, staff productivity, and cost control
Identify operational gaps and continuously improve processes to enhance customer experience
Collaborate with internal stakeholders (Marketing, Merchandising, HR) to support business initiatives
Conduct regular store visits, audits, and performance reviews

!

Retail Operations Manager

Retail Manager – Multi-Site. We are seeking an experienced Retail Manager to lea...

Location

United Kingdom , Watford

Salary:

Not provided

14forty

Expiration Date

Until further notice

Requirements

Experience managing multi-site retail operations, branded outlets, or franchises
Track record of driving sales, gross profit, and operational improvements
NVQ Level 3 (or equivalent) and experience in a similar management role
Strong commercial awareness, contract knowledge, and KPI management experience
Excellent leadership, communication, and stakeholder management skills
Food Safety Level 4 and enhanced DBS clearance (or ability to obtain)
Results-oriented, adaptable, and committed to delivering high standards in a complex environment

Job Responsibility

Lead multi-site retail operations, ensuring compliance with brand, health & safety, allergen, and food hygiene standards
Deliver high-quality, customer-focused services while driving sales, gross profit, and operational efficiency
Manage budgets, labour, stock, and resources to ensure value for money and operational continuity
Lead, develop, and motivate retail teams, ensuring effective training, HR compliance, and high performance
Implement service improvements, monitor KPIs, and participate in audits to drive continuous improvement
Act as the main point of contact for stakeholders and support performance reporting and governance
Contribute to new projects, innovation, and sustainability initiatives, including Net Zero commitments

Fulltime

Retail Operations Manager

The Retail Operations Coordinator will be based in New York. He will closely wor...

Location

United States , New York

Salary:

Not provided

AMI Paris

Expiration Date

Until further notice

Requirements

Master’s degree
5-6 year experience in Retail or Consulting
Proficiency in Microsoft Excel and PowerPoint
Strong knowledge of Cegid is a significant plus
Positive, enthusiastic, and resourceful, excellent communication skills - well-developed interpersonal skills, good listener
Excellent analytical and organizational skills
Ability to effectively collaborate with all functions in the organization
A collaborative team player, attentive to team and company-wide success as well as individual performance

Job Responsibility

Support the Retail team in their daily operations and collaborate with Headquarters to ensure store operations procedures are in line with internal policies and guidelines
Monitor and control merchandise flows (receiving / shipping / processing / end of seasons)
Optimize and monitor distribution planning (auto-replenishment, in-store minima, tracking of potential delays)
Oversee daily inventory control in stores (e.g., discrepancies, negatives in stock)
Monitor and secure monthly stock accuracy by ensuring all transfers, exceptional movements, and end-of season operations are correctly processed in Cegid (ERP system) for monthly closing
Responsible for the bi-annual inventory process, including preparation, execution, and reporting, ensuring accurate and timely submission to accounting
Regularly review and challenge service providers’ performance and contracts, in collaboration with the Regional Finance Director, to optimize costs and improve operational efficiency
Continuously assess each store’s operational needs and manage replenishment of supplies accordingly, ensuring optimal stock and cost efficiency
Coordinate Retail Operations supplier invoices by verifying accuracy, tracking payments, and maintaining consistent communication with providers
Connect with stores during monthly financial closing and support them in providing accounting documents, analyze stock if needed, explain exceptional transactions

Fulltime

Senior Merchant Operations Manager, Retail Integrations & Aggregators

Grocery & Retail is a fast-growing startup within Uber that enables consumers to...

Location

United States , Chicago; New York; San Francisco

Salary:

118000.00 - 145500.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

5+ years of professional experience in a related field (GTM strategy, analytics, tech, operations)
Proficiency within Excel/Google Sheets
Proficiency within SQL
Bachelor's degree

Job Responsibility

Operational Ownership of Aggregator Integrations: Own end-to-end operational workflows post-partnership (i.e., account creation, storefront configuration, and integration QA)
Ensure integration processes are scalable, reliable, and fast to deploy for new merchants
Operational Insights & Tooling: Build dashboards and tracking to monitor merchant and aggregator performance
Use data and field insights to identify friction and drive improvements
Merchant Performance & Growth via Aggregators: Maximize GMV and merchant success from aggregator channels
Identify and drive improvements in conversion, uptime, menu quality, and order flow
Speed to Launch: Reduce time to get new merchants live via integrations
Build repeatable processes to accelerate onboarding at scale
Cross-Functional Execution: Partner with Product, Business Development, and Integrations teams to translate partnership agreements into operational reality
Act as the operational lead ensuring clean handoffs from partnership through execution

What we offer

Bonus program
Equity award
401(k) plan
Various benefits

Fulltime

Senior Retail Operations Manager

About the Role Senior Retail Operations Manager - Excel London | Full-Time / Per...

Location

United Kingdom , London

Salary:

46000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

A natural ability to motivate and manage staff to deliver exceptional service delivery – previous experience at F&B management level
Confidently able to manage a mixture of Restaurant and ‘Grab and Go’ retail catering outlets but with a lean towards Restaurant Management (we will need to adapt for In-Hall / grab and go)
Likely to be working in a high street restaurant / pub environment and / or a major sporting or events venue
Positive and passionate focus on food – a natural flare for hospitality
Comfortable working within brand guidelines to deliver results
Experience in fast pace food outlets
Excellent communication skills
Exudes confidence, energy and charisma
Flexible and agile in approach
Calm and structured approach

Job Responsibility

Delivery of consistent and exceptional service standards to achieve and ideally exceed agreed unit targets and grow our reputation for legendary customer service
Regular monitoring and development of each outlet within your remit, ensuring that the ‘look and feel’, food quality and presentation, team members, stock and hygiene checks are all of exceptional standards
Ensure that all outlets are open on time, set to, and operate consistently high brand standards within defined area
Report maintenance issues
Follow all stock control requirements, ensure proper cash handling procedures are followed and investigate all cash discrepancies thoroughly
Share and act on client, customer and team member feedback continually
React to open or close due to continued busy periods
To ensure all paperwork is filled in and correct and returned to the correct department on a daily basis
To ensure that team leaders and staff are following correct food, health and safety policies as set out
To ensure that all team members are following the correct SOP in regards to cash handling

What we offer

Competitive salary with bonus and full company benefits
23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
Mental health support: 24/7 Employee Assistance Programme
Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave
Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
Development opportunities: Professional subscriptions, ongoing training and structured career pathways
Meals on duty included

Fulltime

Assistant Retail Operations Manager

The Assistant Retail Operations Manager supports the area retail managers to ens...

Location

United States , Lisbon

Salary:

Not provided

Heritage Cooperative

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, operations, agriculture, or related field
3-5 years of retail, operations, or supervisory experience
Strong organizational, communication, and leadership skills
Ability to analyze data and support operational decision-making
Proficient in Microsoft suite specifically Excel, Word and PowerPoint
Ability to travel between retail locations frequently
Prior experience with KPIs, budgets, PNL and expense management

Job Responsibility

Serve as a positive representation of Heritage Cooperative’s Core Values
Provide Superior Customer Service
Highest Standards of Integrity and Trust
Continuous Improvement
Being a Good Partner
Develop reports to monitor store progress utilizing operating systems
Help stores develop plans and programs to develop consistent country store merchandising standards
Clearly and concisely communicate business and store objectives to area leaders
Communicate business activities, objectives and required contributions to targets
Drive and maximize sales performance through the retail locations

What we offer

Medical, Dental, and Vision Insurance
Company Paid Life and AD&D Insurance
Company Paid Short-Term and Long-Term Disability
Paid Holidays, Sick, and Vacation Time
401k with Company Match after 6 months
Farm Bureau Membership
Profit Sharing

Fulltime

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Retail Operations Manager

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