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Retail Operations Manager

https://www.randstad.com Logo

Randstad

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Location:
Malaysia , Kuala Lumpur

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Category:
Sales

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Contract Type:
Not provided

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Salary:

8000.00 - 12000.00 MYR / Month
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Job Description:

We are looking for a dynamic and results-driven Retail Operations Manager to oversee and optimize store performance across multiple locations. This role is critical in driving sales, ensuring operational excellence, and building a high-performing retail team aligned with the company’s growth strategy.

Job Responsibility:

  • Oversee daily operations across assigned retail stores to ensure smooth and efficient execution
  • Drive sales performance and achieve business targets through strong planning and execution
  • Monitor KPIs, analyze sales data, and implement actionable strategies to improve performance
  • Lead, coach, and develop Store Managers and frontline teams to build a strong sales culture
  • Ensure consistent implementation of SOPs, VM standards, and brand guidelines across all stores
  • Manage manpower planning, staff productivity, and cost control
  • Identify operational gaps and continuously improve processes to enhance customer experience
  • Collaborate with internal stakeholders (Marketing, Merchandising, HR) to support business initiatives
  • Conduct regular store visits, audits, and performance reviews

Requirements:

  • Minimum 5–8 years of experience in retail operations, with at least 2–3 years in a managerial role
  • Proven track record in managing multiple stores and driving sales growth
  • experience 5 years
  • skills no additional skills required
  • qualifications no additional qualifications required
  • education Bachelor Degree

Additional Information:

Job Posted:
May 11, 2026

Expiration:
June 13, 2026

Work Type:
On-site work
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