Retail Office Manager

• Track vacation, sick time and personal days for property employees
• Assist employees with benefit enrollment packages, annual reviews, and audit deadlines as necessary
• Organize and review “new hire” paperwork for property employees
• Prepare insurance claim forms and transmit to proper department as needed
• Update tenant and vendor certificates of insurance
• General filing
• Oversee incoming and outgoing packages, courier, faxes, work order escalation notices and ensure courtesy call backs for on-going tenant issues
• Prepare conference call minutes, staff meeting minutes, etc
• Order, maintain and manage office contracts (supplies, copier, commissary supplies, etc.)
• Manage worker’s compensation claim packages and files
• Assist Operations Department as needed in ensuring building inspections are license renewals occur on time
• Prepare contracts for vendors and assist in the RFP process
• Track contractors Certificates of Insurance
• Track legal correspondence and leases
• Assist in preparation of construction updates and agreements
• Review security reports for accuracy
• Update property emergency manuals
• Manage tenant communications including tenant move-in orientation and tenant move-out process
• Prepare bi-weekly payroll
• Assist with Accounting deadlines and projects
• Accounts Receivable-enter cash receipts and enter billing adjustments
• Accounts Payable-enter invoices, ensure proper supporting documentation for invoices
• Collection of Sales Reports

• Time management – ability to manage time well and be self-motivated without direct supervision
• Communication - Able to provide ongoing input to mall team through thoughtful and detailed information
• Teamwork - Able to work in a team atmosphere, providing support to other departments as necessary
• Organization - Ability to maintain an organized workspace/office and have the skills necessary to keep an easily understood filing system
• Customer Service - Has the interpersonal skills to provide good service to customers, contractors, vendors, and clients. Has friendly and helpful attitude
• Ability to multi-task working within a team structure and independently
• Education/training – High School Diploma, Associate degree or higher, preferred
• Years of relevant experience – 0-2 years practical experience. Office experience or previous retail support experience preferred
• Candidates must be authorized to work in the United States without sponsorship

Office experience or previous retail support experience preferred

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay