Retail MIT - Metro IL / North County Job at MERS Goodwill (Saint Louis)

Job Description

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail MIT - Metro IL / North County to join our Retail Management team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility. If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Job Responsibility

Responsible for learning how to oversee store operations, resources, and budgets to ensure all goals and benchmarks are met or exceeded
Model core values to establish a culture with an understanding and commitment to safety, ethics, and quality within the store
Supervise, direct, and train assigned staff and ensure they perform their essential/primary functions
Provide superior internal and external customer service to ensure repeat donors, shoppers, and staff retention and de-escalate customer dissatisfaction quickly and effectively
Coach and counsel employees concerning the performance of their job duties, including discipline up to and including termination
Exercise independent judgment in assigning daily job duties to achieve daily operational tasks
Helps to identify and recommend employees with proven performance for advancement
Safeguards company property and personal information from harm, damage, or theft. Reports any theft, misappropriation, unethical/inappropriate behavior, or unauthorized possession of company property to a member of management, Human Resources, or Risk Management
Must read, follow, model, and enforce all agency policies, procedures, and values
Utilizes efficient staffing methods to ensure the store is staffed appropriately. Arranges for replacements of absent employees when necessary. Audits, edits, and approves payroll
Eliminates wasteful practices through process improvement
Maintains a professional appearance, adhering to MERS Goodwill’s dress code
Completion of the MERS Goodwill's Leadership Development Cohort Program
Other duties as assigned

Requirements

High School Diploma/GED required
bachelor's degree preferred
Three years of Retail, Warehouse, or Logistics management experience
A Valid MO or IL state driver’s license and insurance are required
Excellent interpersonal and communication skills include customer service, conflict resolution, and teamwork
Leadership skills include quality decision-making, goal-setting, and problem-solving, with the ability to motivate and lead employees and hold them accountable
Comfortable with workplace technology like registers, scheduling, and inventory management software

What we offer

Monthly Bonus up to $500.00
Individual and family medical benefits for full-time employees working 30 or more hours per week
Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week
Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week
403(B) Retirement on date of hire for employees working 20 or more hours per week
403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week
401(A) Retirement on date of hire for employees working 20 or more hours per week
PTO Accrual up to 15 days based on hours worked
Employee store discount
Paid holidays
Flexible Schedules
Career Growth Opportunities

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Retail MIT - Metro IL / North County

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