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Retail Merchandise Recovery Associate

goodwillsocal.org Logo

Goodwill

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Location:
United States , Riverside

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Category:
-

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Contract Type:
Not provided

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Salary:

16.90 USD / Hour

Job Description:

Goodwill Southern California is seeking a Retail Merchandise Recovery Associate to support merchandise quality control, recovery, and operational consistency across our retail system. This warehouse-based role plays a key part in maximizing revenue, improving product flow, and ensuring merchandise is properly allocated to the right sales channels — all contributing directly to our mission of Transforming Lives Through the Power of Work.

Job Responsibility:

  • Inspect merchandise and Mobile Unit Transports (MUTs) before they reach the Outlet to identify sellable or brand-name items suitable for return to retail stores
  • Build and maintain “second-chance” MUTs for redistribution back to stores
  • Review labeling, tagging, and assembly of MUTs for accuracy and consistency
  • Document process errors through written notes and photos
  • report findings to retail leadership to support training and process improvement
  • Use company-issued devices to complete reports, upload images, and communicate recovery findings
  • Maintain organized records of recovered merchandise, errors, and trends
  • Follow all established safety protocols and use required PPE
  • Work independently while demonstrating accountability, accuracy, and attention to detail

Requirements:

  • High school diploma or GED required
  • Basic English reading, writing, and speaking abilities
  • Ability to follow written and oral instructions consistently
  • Some retail, warehouse, or production experience helpful
  • Ability to work with a diverse team in a fast-paced environment
  • Safety-conscious mindset and strong attention to detail
  • Ability to use an iPhone or tablet to take photos, send messages, and complete basic digital forms
  • Reliable, punctual, and committed to Goodwill’s RISE values: Respect, Integrity, Service, and Excellence

Nice to have:

Bilingual (Spanish/English) preferred

What we offer:
  • Make a direct impact by helping recover valuable merchandise and reduce waste
  • Support store performance and mission revenue through quality control and recovery efforts
  • Join a values-based team with opportunities for growth across Retail and Supply Chain pathways
  • Work in a mission-driven environment where your contributions support job creation and community programs

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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