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We are seeking a commercially driven Retail Marketing professional to join our team, responsible for driving performance across our dealer network and enhancing customer experience through data-led insight, strategic marketing execution, and strong stakeholder collaboration. You will play a key role in monitoring and improving retail performance across the network, translating commercial strategy into actionable dealer-level initiatives, and ensuring consistent delivery of premium brand standards. Working closely with regional teams and central stakeholders, you will help shape and deliver initiatives that improve sales performance, customer retention, and overall network effectiveness.
Job Responsibility
Monitor, analyse and optimise dealer network performance using key retail KPIs including sales conversion, lead-to-sale ratios, stock turnover and aftersales penetration
Identify performance gaps across the network and develop clear, data-driven recommendations to improve commercial outcomes
Lead and support retail performance improvement initiatives aligned with broader commercial and brand strategy
Translate central strategy into practical, market-specific dealer actions and execution plans
Partner with Regional and Area Managers to review dealership performance, challenge underperformance constructively, and identify growth opportunities
Evaluate and track the effectiveness of local action plans, ensuring outcomes are measurable and aligned to commercial objectives
Develop and maintain automated reporting tools and BI dashboards to improve visibility and decision-making
Conduct competitive benchmarking and luxury retail analysis to identify best practice and performance improvement opportunities
Own and support aftersales and lifecycle marketing initiatives in collaboration with CRM and customer teams
Support rollout of national and local marketing campaigns at dealer level, ensuring consistency with brand standards
Develop dealer marketing toolkits to enable consistent and scalable local activation
Oversee demo vehicle strategy and utilisation in line with commercial objectives and customer experience standards
Manage and review dealer marketing investments and ensure compliance with visual merchandising and brand guidelines
Implement dealer performance scoring and reporting systems to improve transparency and accountability
Conduct dealership audits and mystery shopping to assess customer journey, compliance, and retail execution standards
Support onboarding and ongoing development of dealers to ensure alignment with brand expectations
Foster strong engagement across the dealer network and promote a performance-driven culture
Requirements
Demonstrable experience in retail marketing, dealer network management, automotive, or luxury brand environments
Strong analytical capability with the ability to interpret data and translate insight into commercial action
Experience working with BI tools such as Power BI or Tableau, alongside advanced Excel and PowerPoint skills
Proven ability to influence and engage senior stakeholders in a matrix or international organisation
Experience delivering marketing or performance improvement initiatives in a fast-paced commercial environment
Understanding of CRM, customer lifecycle marketing, and retention strategies
Strong communication skills with the ability to present complex data in a clear and compelling way
A degree in Business, Economics, Marketing, Data Analytics, or equivalent professional experience
Fluency in English
additional European languages such as German or French would be advantageous
Demonstrable experience gained in progressively responsible roles within a relevant commercial or retail environment
Nice to have
Additional European languages such as German or French
What we offer
25 days’ holiday plus bank holidays
Pension scheme access
Annual bonus - non contractual
Private Healthcare
Access to the Employee Car Ownership Scheme
Group income protection based on length of service
Family Friendly policies
Exclusive Employee discount, wellbeing and recognition platform #ForUSLOT