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At Paul Rigby Ltd, we pride ourselves on delivering exceptional service and quality within the Automotive & Driving industry. We are seeking a motivated and experienced Retail Manager to join our team in Beaconside, Staffordshire. This is a fantastic opportunity to play a key role in driving our retail operations forward and contributing to our continued success.
Job Responsibility:
Being a champion of every customer interaction
ensuring that every sales enquiry is dealt with appropriately by your team
Effectively managing the resources at your disposal to achieve the required business objectives
Using all data available, to make swift, decisive and effective decisions to guide the team appropriately
Maintaining a consultative and supporting working environment for employees within your business area
Lead and motivate a team to achieve sales targets and deliver outstanding customer service
Manage day-to-day retail operations, including stock control, merchandising, and store presentation
Develop and implement sales strategies aligned with company goals
Monitor financial performance and prepare reports to inform business decisions
Maintain strong relationships with suppliers and negotiate favourable terms
Ensure compliance with health and safety regulations and company policies
Drive continuous improvement initiatives to enhance operational efficiency and customer satisfaction
Recruit, train, and develop retail staff to build a capable and motivated team
Requirements:
Proven experience in retail management, preferably within the Automotive & Driving sector
Strong leadership skills with the ability to inspire and develop a team
Excellent organisational and time management abilities
Good understanding of stock management and merchandising principles
Ability to analyse sales data and financial reports effectively
Exceptional communication and interpersonal skills
A passion for delivering excellent customer service
Proficient with retail management software and Microsoft Office suite