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Retail manager

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JD Sports Australia & New Zealand

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Location:
Australia , Southeast Melbourne

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

Step into leadership at JD Sports! You'll lead by example, coach your team to hit sales goals, and help deliver standout customer and team experiences every day. At JD Sports, our customer is at the heart of everything we do. As a manager, you are the driver of our retail success. You embody a mindset dedicated to creating exceptional customer experiences, an attitude that challenges the norm and a passion for enabling others to develop and grow. In this role, you will inspire your team to achieve excellence in every customer interaction and across all store operations. You will lead, drive, develop, and motivate your team to maximize store profitability, exceed budgets & targets, achieve operational efficiency, and grow your JD Sports business. You will maintain a positive and dynamic work environment where your team members develop and thrive, achieving your outcomes through strong leadership and strategic thinking.

Job Responsibility:

  • Ensure sales targets and KPI’s are achieved, if not exceeded
  • Optimise and elevate store profitability through strategic business planning and analysis of store sales density
  • Lead by example to set management expectations across your team and manage performance
  • Train, mentor and coach team members to work towards goals and succession planning
  • Manage team (Shop Floor and/or Back of House) to ensure that tasks are completed in an efficient and effective manner
  • Proactive approach in loss prevention management i.e. stock shrinkage
  • Execute effective Visual Merchandising by presenting product to the JD standard that will attract, engage, and motivate customers to purchase

Requirements:

  • An experienced and well-rounded retail manager with a minimum of 1-5 years'
  • Experience in training, coaching and developing large teams
  • Have a proven track record in driving and exceeding set KPI's
  • Prior experience at effectively managing rosters and wage control
  • High level of written and verbal communication skills
  • Ability to manage competing priorities, tasks and overall expectations
  • Have a can-do attitude and have the drive to learn and grow
What we offer:
  • Training and development opportunities to kickstart, evolve and shape your career
  • Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
  • Access to our attractive staff discount! This can also be used for friends and family
  • Access to our Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees

Additional Information:

Job Posted:
January 15, 2026

Work Type:
On-site work
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