Retail Manager Jobs

Harding+

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Job Description:

Are you an experienced Retail Manager with a proven ability to lead a team of retail sales associates and product specialists? If you are outgoing, have a demonstrated retail sales and management background, and thrive on delivering excellent customer service… we would like to hear from you! About us: Harding+ is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to ‘make every cruise better’. We stay at the cutting edge of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022. Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts.

Job Responsibility:

Leading a team in creating an exceptional and memorable retail experience for the guests on board
Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets
Setting an example for your team by acting as a role model
Identify and deliver training requirements within your team
Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge
Consistently deliver the highest possible standards both on the shop floor and in back office operations

Requirements:

Proven experience as a Retail Manager or Assistant Manager (ideally with experience at sea)
Motivated in leading a team to achieve and exceed sales targets
Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
Proven ability in public speaking and showcasing luxury items
Adaptable to change and able to work in a high-pressure environment
A strong leader and team player who is commercially driven and goal orientated
Highly competent in store and HR processes including sales reports, loss prevention, audits, appraisals, disciplinaries etc
Excellent numeracy and literacy skills

What we offer:

Competitive salary and generous commission structure
Accommodation and meals on board
Necessary visas and seafaring documents to work at sea
Dedicated in-house bespoke training across sales, product and brand
Guidance, support and development from the central office team

Additional Information:

Job Posted:
December 09, 2025

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Retail Manager