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At McArthurGlen, we’re looking for a commercially driven Retail Manager to join our West Midlands designer outlet centre to strengthen brand partner relationships, and drive commercial performance. As a key member of the Centre Management Team, you’ll combine data-led insights with strong cross-functional collaboration to maximise turnover, rental income, and long-term centre value.
Job Responsibility:
Build influential partnerships with Brand Partners to drive sales and profitability
Analyse KPIs and financial performance to identify growth opportunities
Collaborate with Leasing, Marketing, Brand Development, and Facilities departments to optimise brand mix and trading performance
Support income generation and commercialisation initiatives
Champion operational excellence, compliance, and ESG standards
Contribute to Group Retail projects and share best practice across our network
Requirements:
Multi-site or multi-brand retail leadership experience (Area Manager level or above is advantageous)
Strong commercial acumen and confidence using data to drive decisions
Excellent stakeholder management and influencing skills
Fluent in English – both written and spoken
Degree or equivalent professional experience
What we offer:
Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%
Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing
Volunteering Days: Benefit from 2 paid volunteering days per year
Exclusive Discounts: Access special discounts at our Designer Outlets
Flexible Working: Hybrid working options where possible to accommodate your needs
International Exposure: Work with colleagues across eight countries within a global organization
Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities
Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference
Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey