Retail Manager

This is a rare opportunity for someone with energy, confidence, and a proper can-do attitude to make their mark with an iconic brand. As a Sytner MINI Retail Manager, you’ll be right in the middle of the action. You’ll lead the Finance department, be front and centre in every sales conversation, and drive strong add-on performance — because successfully selling add-ons is a key part of this role. You’ll work side-by-side with the sales team to maximise opportunity, keep momentum high, and deliver results that really count. All while moving fast and looking sharp — very MINI. Doing the right thing isn’t a box-tick here — it’s just how we roll. You’ll make sure every customer knows exactly what they’re signing up to, keeping everything clear, transparent, and fair. No awkward surprises — just great experiences. You’ll also work closely with the Management Team on our Sales-into-Service (VIP Express) and MINI renewal programmes, spotting opportunities, unlocking incremental sales, and helping future-proof the business. Big-picture thinking? Definitely part of the job. We offer flexible working patterns, including weekends and bank holidays on a rota basis, so our customers receive top-tier service whenever they drop in — and no two days ever feel the same.