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Retail Manager

United Kingdom, Loughton, Chigwell · Job Posted February 17, 2026
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Job Description

This is a rare opportunity for someone with energy, confidence, and a proper can-do attitude to make their mark with an iconic brand. As a Sytner MINI Retail Manager, you’ll be right in the middle of the action. You’ll lead the Finance department, be front and centre in every sales conversation, and drive strong add-on performance — because successfully selling add-ons is a key part of this role. You’ll work side-by-side with the sales team to maximise opportunity, keep momentum high, and deliver results that really count. All while moving fast and looking sharp — very MINI. Doing the right thing isn’t a box-tick here — it’s just how we roll. You’ll make sure every customer knows exactly what they’re signing up to, keeping everything clear, transparent, and fair. No awkward surprises — just great experiences. You’ll also work closely with the Management Team on our Sales-into-Service (VIP Express) and MINI renewal programmes, spotting opportunities, unlocking incremental sales, and helping future-proof the business. Big-picture thinking? Definitely part of the job. We offer flexible working patterns, including weekends and bank holidays on a rota basis, so our customers receive top-tier service whenever they drop in — and no two days ever feel the same.

Job Responsibility

  • Lead the Finance department
  • Be front and centre in every sales conversation
  • Drive strong add-on performance
  • Work side-by-side with the sales team to maximise opportunity and deliver results
  • Ensure every customer knows exactly what they’re signing up to
  • Work closely with the Management Team on Sales-into-Service (VIP Express) and MINI renewal programmes
  • Spot opportunities and unlock incremental sales

Requirements

  • High achieving automotive Business Manager, Sales Controller or Sales Manager
  • Strong financial and commercial understanding
  • Outstanding work ethic
  • Ability to lead from the front and inspire colleagues
  • Strong organisational, communication and interpersonal skills
  • Experience working as part of a team with shared objectives and personal performance goals

What we offer

  • Enhanced Holiday Entitlement – 27 days plus bank holidays
  • Company Car
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • Career Development
  • One day a year paid voluntary / community work
  • Colleague Discount on Cars
  • High Street Discounts
  • Discounted Gym Membership
  • Structured Career Path
  • Cycle to Work Scheme
  • Free Parking
  • Flexible working solutions
  • Enhanced Long Service Awards
  • Learning and Development Opportunities

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