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Retail Manager (Food & Beverage)

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Singapore , Singapore

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This position reports directly to the Director of Food & Beverage. The role is to administer the Retail Department in its daily operations. Responsible for retail operations, associate management, and executing job functions in line with all hotel requirements and procedures.

Job Responsibility:

  • Administer the Retail Department in its daily operations
  • Responsible for retail operations, associate management, and executing job functions in line with all hotel requirements and procedures
  • Responsible for the Retail Department — operationally, financially, and strategically
  • Execute all festive season food and beverage offerings (Chinese New Year, Rice Dumplings/Dragon Boat Festival, Mooncake/Mid-Autumn Festival, Thanksgiving, Christmas)
  • Work closely with the Business Development Manager and Culinary Team in product development, cost management, business opportunities, and sales performance
  • Collaborate with the BDM to determine and execute the overall strategy for each festive activation
  • Work closely with the Marketing Team
  • Ensure all customer-facing communications align with the overall strategy
  • Manage online, third-party, off-site platforms, and other channels to maximize sales performance
  • Responsible for associate recruitment and development during active months of festive operations
  • Provide regular updates on upcoming/active festive operations to Hotel Leadership
  • Responsible for cashier management
  • Responsible for asset management
  • Practice “OPEN DOOR” policy to all associates
  • Be aware of competitors and complete competition analysis on festive seasons basis
  • Respond to guest enquiries or concerns in a timely manner
  • Focus on Marriott’s “Spirit to Serve”
  • LEAD BY EXAMPLE and have a “hands on” approach to motivate associates
  • Enforce Marriott’s Principal of Hospitality at all times
  • Cash Handling (process payments, transaction postings, blind drop, provide change, obtain authorizations, count bank)
  • Any other duties as may be assigned

Requirements:

  • Minimum Diploma in Food & Beverage Services / F&B Retail Services / Hospitality & Tourism Management or a related field
  • At least 5 years of managerial or supervisory role managing F&B retail operations, financial performance and team leadership
  • At least 8 years of relevant experience in handling F&B Retail
  • Prior experience in a project management is an advantage
  • Basic computer knowledge (i.e. Microsoft Office, Micros, Opera system)
  • Knowledge in budget and cost control
  • Possesses great leadership abilities
  • Great teamwork & communication skills

Additional Information:

Job Posted:
February 08, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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