CrawlJobs Logo

Retail Manager - Catering

baxterstorey.com Logo

Baxter Storey

Location Icon

Location:
United Kingdom , London

Category Icon

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

40000.00 GBP / Year

Job Description:

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Retail Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a Retail Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

Job Responsibility:

  • Management responsibility for food and beverage operations in multi tenant building
  • Use your foodie skills to inspire the chef team and evolve the menu
  • Develop beverage offer across three cafe spaces
  • Invigorate bar sales and engagement with bespoke activities
  • Use data to inform and shape the way we work
  • Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
  • Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
  • Continually look to develop your team through mentoring, training, recognition, and empowerment
  • Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
  • Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance

Requirements:

  • You thrive on getting the best out of people and maximising commercial opportunities
  • You draw satisfaction from managing, training and supporting a team
  • Passionate and skilled in creating effective marketing and engagement plans
  • You demonstrate a genuine passion for food & service, with a strong eye for detail in service standards, innovation and merchandising
  • You provide a professional catering service, ensuring that company standards are maintained and that Client expectations are met
  • Have experience commensurate with role
  • Thrive on delivering a great customer experience and leading by example
  • Able to demonstrate your analytical approach to problem solving
What we offer:
  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 weeks enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our Perkbox app
  • high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Retail Manager - Catering

Venue Bars and Retail Manager

When the crowd roars, the food has to be just as exciting! At Elior Stadia, we s...
Location
Location
United Kingdom
Salary
Salary:
Not provided
elior.co.uk Logo
Elior UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a Catering management or supervisory role
  • A confident, positive people leader with a passion for customer experience
  • Experienced in hospitality, retail, bars, stadiums or event operations
  • Strong in stock management, cash handling and compliance
  • Calm under pressure, especially on busy matchdays
  • Able to energise and support a team in a fast paced environment
Job Responsibility
Job Responsibility
  • Managing the day-to-day operations of kiosks, bars and retail concessions across Easter Road
  • Leading, motivating and developing the team on matchdays and non-event days
  • Overseeing stock management, ordering and merchandising to maximise sales
  • Ensuring top-tier customer service and smooth, efficient operations
  • Maintaining high standards of safety, compliance and food hygiene
  • Working closely with the hospitality and events teams to deliver brilliant fan experiences
  • Using performance data and insights to continuously improve operations
What we offer
What we offer
  • Free, tasty meals
  • Flexible working
  • 28 days of holiday (31 after two years)
  • Leave for life’s important moments
  • Give back time - paid volunteering days
  • Room to grow - career development and learning opportunities
  • Wellbeing first - mental health support and wellbeing perks
  • Financial security - pension schemes and life assurance
  • Exclusive discounts - save on entertainment, leisure, and even travel
  • Fulltime
Read More
Arrow Right

Event Retail Operations Manager

As Event Retail Operations Manager, you’ll play a pivotal role in shaping and de...
Location
Location
United Kingdom , Twickenham
Salary
Salary:
33000.00 GBP / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication, interpersonal and relationship-building skills
  • Strong attention to detail and commitment to delivering exceptional service
  • Commercially and financially astute, with the ability to influence outcomes
  • Flexible and adaptable
  • embraces and seeks out change and new ideas
  • Demonstrates integrity, accountability and strong professional ethics
  • Proven leadership, planning and people management abilities
  • Proficient in Microsoft Office and CRM systems
  • up to date with market trends
  • Personal Licence Holder preferred
Job Responsibility
Job Responsibility
  • Deliver consistently professional, friendly, and high-standard customer service, exceeding expectations wherever possible
  • Maintain strong product knowledge to advise customers effectively and maximise sales opportunities
  • Support and motivate team members through clear communication, briefings, and positive leadership
  • Ensure all bars, concessions, and event areas are set up to standard, operating efficiently across event and non-event days
  • Manage staffing levels, stock control, ordering, and financial reporting to meet service and budget targets
  • Drive innovation and continuous improvement by keeping up with food and beverage trends and seeking operational enhancements
  • Ensure full compliance with company, health, safety, fire, and hygiene regulations, reporting issues promptly
  • Act as Manager on Duty when required, overseeing event delivery and supporting the wider catering and C&E operations
What we offer
What we offer
  • Healthcare & Wellbeing – Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme
  • Exclusive Perks & Discounts – Save on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with top providers such as TUI & Expedia
  • Workplace Benefits – Meals on duty, pension scheme, life assurance, and professional subscriptions paid
  • Leave & Family Support – 23 days + bank holidays, your birthday off, extra leave after maternity return, a day off for your baby’s 1st birthday, and a holiday purchase scheme
  • Career & Financial Support – Ongoing training & development, career pathways, financial wellbeing programme, and preferred rates on salary finance products
  • Fulltime
Read More
Arrow Right

Operations Manager

At Impact Food Group, we’re more than a school caterer. The people are the heart...
Location
Location
United Kingdom , Redhill
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience as an Area Manager/Operations Manager within Independent Education contract catering
  • Experience in State Education, Business & Industry, or retail catering environment
  • Managed at least 8 sites
  • Day to day management and guidance of chef managers
  • Supporting client relationships, Recruitment and HR matters
  • Comfortable conversing at all levels
  • Self-motivated, resilient, and highly organised
  • Understanding of how to prioritise effectively
  • Proficient with Office suite
  • Able to produce spreadsheets and presentations
Job Responsibility
Job Responsibility
  • Manage, inspire, and engage teams
  • Meet with clients to build strong, professional relationships
  • Deliver exceptional senior management operations in a contract catering environment
  • Deliver financial management skills - commercial and fixed price
  • Day to day management and guidance of chef managers
  • Supporting client relationships, Recruitment and HR matters
  • Travel to support teams out in the business
What we offer
What we offer
  • Car Allowance
  • Bonus
  • 25 days paid annual leave plus bank holidays
  • Life assurance
  • Company pension scheme
  • Healthcare
  • Access to extensive online Learning platform and development opportunities
  • Employee wellbeing platform
  • Access to salary sacrifice electric car scheme
  • IFG rewards for highstreets discounts
  • Fulltime
Read More
Arrow Right

Cafe Manager

At Vacherin we celebrate diversity and embrace individuality. We genuinely like ...
Location
Location
United Kingdom , London
Salary
Salary:
35000.00 GBP / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Have ideally come from contract Catering or Retail background
  • Be flexible and have great communication skills
  • Have good knowledge of health and safety and food hygiene
Job Responsibility
Job Responsibility
  • Ensure all staff carry out tasks in accordance with company health, hygiene, quality and safety standards
  • Work closely with the Operations Manager to maximise sales at the relevant site
  • Managing team of 2, chef and barista/general assistant to provide daily service to 150-200 people onsite, this includes lunch service, light breakfast everyday, supporting the small café and small hospitality services
  • Customer service focused working alongside the front of house teams with a focus on responding promptly to customer and client feedback and make amendments to the operation where required
  • Set clear expectations to all staff regarding merchandising and service standards to ensure that all services provided are of the highest standards
  • Responsible for Vacherin standards for quality, customer service and health and safety are met
What we offer
What we offer
  • Personal Development and Training opportunities
  • Life assurance scheme
  • Pension scheme
  • Holiday allowance
  • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
  • Eye care
  • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
  • Family friendly support
  • Regular social events and communication with our leaders
  • A holiday purchase scheme
  • Fulltime
Read More
Arrow Right

Assistant Manager

We’re looking for an experienced and commercially minded Assistant Manager to su...
Location
Location
United Kingdom , Leeds
Salary
Salary:
34000.00 GBP / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience managing a commercial operation (£1m+ turnover)
  • Strong people management and communication skills
  • Financially aware
  • able to interpret sales data
  • Experience in multi-outlet or high-volume environments
  • Well organised, confident under pressure and IT literate
  • Customer-focused, professional and a proactive team player
Job Responsibility
Job Responsibility
  • Deliver excellent service and lead by example
  • Build strong relationships and act on customer feedback
  • Support upselling and maintain high front-of-house standards
  • Oversee day-to-day running of all outlets
  • Ensure brand standards, hygiene and safety compliance
  • Manage rotas, training, team briefings and engagement
  • Maintain clean, safe and efficient working environments
  • Support delivery of sales, profit and labour targets
  • Analyse sales data to drive improvements
  • Manage labour budgets, rotas, wastage and cost control
What we offer
What we offer
  • Free meals
  • Onsite free car parking
  • Subsidised onsite facilities
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Fulltime
Read More
Arrow Right

Costa Assistant Manager

This is an exciting opportunity to support the day-to-day operations of a busy C...
Location
Location
United Kingdom , Newport
Salary
Salary:
27666.00 GBP / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a supervisory or team leader role within a café, retail, or catering environment
  • Strong communication and leadership skills
  • Excellent customer service focus with a proactive attitude
  • Reliable, well-presented, and able to work under pressure
  • A team player with the ability to use your own initiative
  • Committed to maintaining high standards of hygiene and safety
Job Responsibility
Job Responsibility
  • Support the Manager in the daily running of the Costa store
  • Lead, motivate, and inspire the team to deliver exceptional customer service
  • Assist with staff rotas, stock management, and ordering supplies
  • Ensure the café is clean, well-presented, and compliant with all health and safety standards
  • Help manage cashing-up, record keeping, and other administrative tasks
  • Maintain a positive and professional atmosphere within the team
  • Step up and take responsibility in the Manager’s absence
What we offer
What we offer
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Fulltime
Read More
Arrow Right

Operations Manager

At Impact Food Group, we’re more than a school caterer. The people are the heart...
Location
Location
United Kingdom , Wolverhampton; Cannock
Salary
Salary:
52500.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Background as an Area Manager/Operations Manager within a contract catering or retail catering environment
  • Managed at least 8 sites
  • Experience in day-to-day management and guidance of chef managers
  • Experience supporting client relationships, recruitment, and HR matters
  • Comfortable conversing at all levels
  • Self-motivated, resilient, and highly organised
  • Understanding of how to prioritise effectively
  • Proficient with Office suite, especially spreadsheets and presentations
  • Experience in financial management (commercial and fixed price)
  • Experience managing, inspiring, and engaging teams
Job Responsibility
Job Responsibility
  • Oversee a portfolio of schools
  • Manage, inspire, and engage teams
  • Meet with clients to build strong, professional relationships
  • Deliver exceptional senior management operations in a contract catering environment
  • Deliver financial management skills
  • Provide day-to-day management and guidance of chef managers
  • Support client relationships, recruitment, and HR matters
  • Travel to support teams out in the business
What we offer
What we offer
  • Car Allowance (£5760)
  • 25 days paid annual leave plus bank holidays
  • Life assurance
  • Company pension scheme
  • BUPA Healthcare
  • Access to extensive online Learning platform and development opportunities
  • Employee wellbeing platform
  • Access to a salary sacrifice electric car scheme
  • IFG rewards for highstreets discounts
  • Annual Summer Party with company awards
  • Fulltime
Read More
Arrow Right

Operations Manager

At Impact Food Group, we’re more than a school caterer. The people are the heart...
Location
Location
United Kingdom , Chertsey; Weybridge; Woking
Salary
Salary:
50000.00 - 52500.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Background as an Area Manager/Operations Manager within a contract catering or retail catering environment
  • Managed at least 8 sites
  • Experience in day-to-day management and guidance of chef managers
  • Experience supporting client relationships, recruitment, and HR matters
  • Comfortable conversing at all levels
  • Self-motivated, resilient, and highly organised
  • Understanding of how to prioritise effectively
  • Proficient with Office suite, especially spreadsheets and presentations
  • Experience in financial management (commercial and fixed price)
  • Strong motivation skills with a 'lead by example' approach
Job Responsibility
Job Responsibility
  • Overseeing a portfolio of schools
  • Manage, inspire, and engage teams
  • Meet with clients to build strong, professional relationships
  • Deliver exceptional senior management operations in a contract catering environment
  • Deliver financial management skills - commercial and fixed price
  • Day to day management and guidance of the chef managers running the sites
  • Supporting with client relationships, Recruitment and HR matters
What we offer
What we offer
  • Car Allowance (£5760)
  • Bonus
  • 25 days paid annual leave plus bank holidays
  • Life assurance
  • Company pension scheme
  • BUPA Healthcare
  • Access to extensive online Learning platform and development opportunities
  • Employee wellbeing platform
  • Access to a salary sacrifice electric car scheme
  • IFG rewards for highstreets discounts
  • Fulltime
Read More
Arrow Right