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Retail Keyholder - Merrell

United States, Nashville · Job Posted May 28, 2026
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Job Description

We are looking for someone who is responsible, reliable, service oriented and likes to have fun while they work. Someone that will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team and, cool, calm and collected under pressure. Never afraid to step in, you make it your priority to be a fountain of knowledge on product and standards. Responsible to your core, you can be relied upon to assist with administrative and operational duties and general store security.

Job Responsibility

  • Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times
  • Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge
  • Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression
  • Achieving sales goals and performance metrics & driving the store’s success, by being an ambassador and supporting in local marketing effort
  • Performing other duties as required/assigned by manager
  • Maintain compliance with company policies including health and safety regulations and inventory management
  • Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs

Requirements

  • High School diploma or equivalent
  • Demonstrated retail sales success
  • Experience working in a customer-facing role
  • Flexible and adaptable, comfortable working in a fast-paced environment
  • Flexible schedule and availability to work mornings, evenings, weekends and holidays
  • Passion for our brands and brand lifestyles
  • Supervisory experience is preferred, but not essential

What we offer

  • Health Care
  • Tuition Reimbursement
  • Awards & Recognition
  • 401(k)
  • Paid Time Off
  • Product Discount (50% off regular-priced merchandise on our family of brands)

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